Seeing you clearly, Hearing you clearly
At Valli Opticians, we pride ourselves on being an independent opticians group that genuinely cares about the health and well-being of our patients. With a long-standing presence in local communities, we have grown to offer a wide range of services, including audiology, co-optic eye care for businesses, and children's vision screening through our 'seeing red' campaign to detect problems at an early age.
Eye Care
Our eye care services are designed to provide comprehensive care for your eyes. From routine eye tests to emergency eye care, we offer a range of services to suit your needs. Our experienced opticians will work closely with you to understand your requirements and provide personalized advice and treatment. We also offer a range of glasses, lenses, and tailored optics, as well as contact lenses and ortho-k and myopia control.
Hearing Care
At Valli Opticians, we understand the importance of hearing health. Our hearing care services include hearing tests, hearing aids, and ear wax removal. Our experienced audiologists will work with you to identify any hearing issues and provide tailored solutions to improve your hearing.
Children's Eye Care
We believe that children's eye care is essential for their future development. Our children's eye care services include routine eye tests, children's glasses, and treating short-sightedness. We also offer school vision screening to detect any eye problems at an early age.
Our Commitment
At Valli Opticians, we are committed to keeping the community healthy. We believe in providing exceptional care and service to our patients, which is why we have achieved an impressive 98% client happiness score for eye tests and 97% client happiness score for glasses. We are proud to have won 15 awards for our services, and we continue to strive for excellence in everything we do.
Our Vision
Our vision is to provide exceptional eye and hearing care to our patients, ensuring that they receive the best possible service and treatment. We believe in building long-term relationships with our patients, and we are dedicated to providing personalized care that meets their unique needs.
Excellent Service and Professionalism
Reviews consistently praise the exceptional service and professionalism of Valli Opticians. Customers appreciate the knowledgeable and patient staff, who take the time to explain the eye test results and help with frame selection.
Thorough Eye Tests and Patient Care
Many reviewers mention the thoroughness of the eye tests, which leaves them feeling informed about their eye health. The staff's attention to detail and willingness to answer questions are particularly valued.
Helpful and Friendly Staff
Staff members, such as Julie and Jill, are frequently named as providing exceptional service, being helpful, and patient. Their expertise in frame selection is also praised, ensuring customers find the perfect pair to suit their style.
Covid-19 Response
One reviewer commends Valli Opticians for their efforts during the Covid-19 pandemic, going above and beyond to locate lenses and provide excellent service.
New Practice and Facilities
The new practice is praised for its modern facilities and equipment, creating a pleasant experience for customers.
One Negative Review
However, one reviewer had a poor experience, feeling treated differently once inside the practice. They advise others to "avoid" Valli Opticians.
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