Where kindness and sensitivity come first
Welcome to Combe Hay, a friendly residential care home in Scarborough, North Yorkshire. We understand that the decision to move into a residential care home is one of the most important you will ever have to make for yourself or a loved one. That is why our aim is to make Combe Hay our residents' home - a place where they can retain their independence and personal freedom, make friends, and live their lives with enjoyment, fulfillment, and fun. Our experienced and professional staff provide the best possible care, putting kindness and sensitivity at the centre of everything we do, while at the same time, creating a relaxed and pleasant environment.
Our Services
At Combe Hay, we offer a range of services to ensure that our residents receive the best possible care and support. Our experienced staff provide comprehensive social and personal care, including medication supervision if desired by residents. We also have a Welfare Team that organizes various activities, social events, and outings, ensuring residents' well-being and enjoyment. Our Care Team comprises three Team Leaders during the day and two at night, alongside a Welfare Manager and a team of highly trained care assistants available 24/7. We also have a dedicated Catering Team, led by our Head Chef, who accommodate special dietary needs, and a Housekeeping Team that ensures cleanliness and maintenance of the home.
Our Facilities
Our home sits in four and a half acres of beautiful gardens, offering residents a high-quality, independent life in beautiful, purpose-built accommodation. We take pride in the quality of our committed staff and the first-class accommodation and services we provide. Our facilities include comfortable bedrooms, communal areas, dining spaces, and more. We invite you to take a tour of our home to see for yourself the excellent care and services we provide.
Our Team
Our team is dedicated to providing the best possible care and support to our residents. Our CEO, Julie Haley, oversees the charity operations on behalf of our esteemed Trustees. Andrew Holden, our Head of Home, manages the day-to-day operations of Combe Hay, ensuring compliance with standards and legal obligations. Pam Faulkner, Deputy Head of Home, and our dedicated Care Managers work closely with Andrew. Our Care Team comprises three Team Leaders during the day and two at night, alongside a Welfare Manager and a team of highly trained care assistants available 24/7.
Our History
Our benefactor, George Edward Smart, was one of three children who father, Dr John Cass Smart, was born and lived in Hutton Buscel and had a medical practice in Huntriss Row, Scarborough. George met with an accident in his early years which resulted in him losing the sight in one eye. The other eye became weakened and for the whole of his life he was unable to bear daylight, so he spent his long life in semi-darkness and seclusion. For many years George lived quietly in Hutton Buscel and then Tunbridge Wells, and on the death of his parents, he succeeded to the family property and became a wealthy man.
General Impression
The overall sentiment of the reviews is overwhelmingly positive, with all reviewers awarding 5-star ratings. The reviewers praise the staff, facilities, and care provided at Combe Hay.
Staff and Care
The staff at Combe Hay are described as supportive, caring, kind, and affectionate. Reviewers highlight the person-centred care provided, with one reviewer stating that it is a "truly caring home".
Facilities and Environment
The building and grounds of Combe Hay are described as beautiful, well-kept, and clean. Reviewers appreciate the surroundings, with one reviewer stating that it provides a "wonderful place to live" for residents.
Atmosphere
The atmosphere at Combe Hay is described as warm and friendly, with one reviewer stating that you can "feel the atmosphere" as soon as you walk through the door.
