At A-One Insurance Group, we pride ourselves on being an independent insurance broker that focuses on providing high-quality, personal services to each and every one of our clients. With over 25 years of experience, we have established ourselves as a trusted and reputable insurance provider, offering a wide range of services including Business Insurance, Cyber Insurance, Health & Protection Insurance, Marine Insurance, Home & Motor Insurance, and Claims Management.
Our team of expert advisors are dedicated to understanding the unique needs and wants of each client, and work tirelessly to provide bespoke solutions that cater to their individual requirements. With 10 UK locations, our specialist divisions are run by proven experts in their field, ensuring that every client receives a high level of personalized attention and care.
Our Services
Our extensive range of services includes:
- Business Insurance: We provide tailored policies for sole traders to multi-national corporations, ensuring that your business is fully protected.
- Cyber Insurance: We offer protection against the ever-increasing threat of Cyber Crime.
- Health & Protection Insurance: We provide policies that ensure you and your family are protected in all eventualities.
- Marine Insurance: We offer personalized quotes for Personal, Trade, Vessels, and Clubs.
- Home & Motor Insurance: We provide tailored policies for Home, Motor, and Travel insurance.
- Claims Management: Our dedicated in-house claims team is here to support you every step of the way, ensuring a smooth and efficient resolution.
Why Choose A-One Insurance Group?
We listen, we understand, and we look after you every step of the way. Our clients are at the heart of everything we do, and we pride ourselves on providing a high level of personalized attention and care. With a dedicated claims team and expert advisors, we ensure that you receive the best possible service from start to finish.
What Our Clients Say
We're proud to say that 95% of our clients renew with us every year. But don't just take our word for it - our clients have praised us for our friendly and supportive service, competitive pricing, and expert knowledge.
Overall Experience
The reviews suggest that A-One Insurance Group has a mix of positive and negative experiences. While some customers have had excellent experiences with the company, others have reported poor service and frustration.
Positive Experiences
Several reviewers have praised the company's staff, particularly Janine Davis, Harry Smart, Anthony Bristow, and Ben and Sally, for their professionalism, friendly attitude, and helpfulness in handling claims and providing guidance. These reviewers have appreciated the positive and reassuring approach of the company's representatives.
Negative Experiences
On the other hand, some reviewers have reported poor experiences, including a lack of response to cancellation requests, fraudulent activities, and unhelpful staff. These reviewers have expressed frustration and disappointment with the company's service.
Claims Handling
The reviews suggest that the company's claims handling process can be a mixed bag. While some reviewers have reported positive experiences with claims handling, others have reported difficulties and frustrations.
