Transforming you from the inside out, one treatment at a time.
Welcome to Aerials Direct, a local business based in Romford, Essex with over 30 years of experience in the television and radio aerial industry. We take great pride in our work, and our customers are always at the heart of everything we do. Our business has grown through customer recommendations and strong relationships with local television shops, and we are committed to delivering a fast, reliable, and friendly service at a competitive price.
Our team of knowledgeable and experienced engineers is extremely skilled in all aspects of aerial and satellite installations. When you contact Aerials Direct, you can be assured that you will speak to real people who care about their customers. Our engineers are always ready to provide a comprehensive and personal service, and we offer same-day services for those urgent issues.
At Aerials Direct, we cover a wide area, including Romford, Hornchurch, Ilford, Barking, Dagenham, Loughton, Epping, Chigwell, Abridge, Woodford, Wanstead, Brentwood, Billericay, Hutton, and Shenfield. We are dedicated to delivering a fast, reliable, and friendly service at a competitive price.
Services Offered
At Aerials Direct, we offer a range of services, including:
Aerial Installations and Repairs
If you're having issues with the quality of your picture, don't let it ruin your TV experience. Our experienced engineers can help with aerial installations and repairs, ensuring that you get the best possible signal. We offer free quotes for installations, and our engineers are trained to repair your existing aerial or satellite system and obtain your signal to optimum viewing levels.
Satellite Services
We supply and fit satellite dishes and aerials to our customers to make sure they get the best service possible. Our team of experts can help you choose the right satellite system for your needs and budget and provide a comprehensive installation and setup service.
Extra TV Points
We can install more TV points in any room, and we can also move points to suit your needs. Our engineers are fully trained to provide a comprehensive installation service, ensuring that your TV points are installed safely and securely.
TV Mounting
We offer flat-screen TV wall mounting services, and if your walls are delicate, we have specialized wall mounting equipment to help ensure a secure and safe installation.
DAB & FM Aerials Supplied and Fitted
Our experienced engineers are the perfect solution for getting your digital radio and FM radios tuned in to all your favorite stations. Call us now for a chat and a quote.
TV Aerial Alignment
If you're experiencing poor service, it could be due to your aerial or dish not being aligned correctly. Our team of experts can help solve all of our customers' issues with as little disruption as possible.
At Aerials Direct, we are committed to delivering a fast, reliable, and friendly service at a competitive price. Contact us today for a chat and a quote.
Quality of Service
The reviews for Aerials Direct are mixed, with some customers having extremely positive experiences and others having very negative ones. A small group of reviewers praised the company's technicians, citing professionalism, efficiency, and helpfulness. Terry, one reviewer, specifically mentioned that the technician really understood what they were doing and took the time to investigate the problem.
Technician Performance
Several reviewers appreciated the expertise of the technicians, with some citing long-term solutions to problems that had been ongoing for a while. Simon, in particular, was praised for his fault-finding skills and ability to resolve issues quickly and efficiently.
Customer Service
The company's customer service was also praised, with some reviewers mentioning quick responses, helpful staff, and professional phone operators.
Negative Experiences
On the other hand, several reviewers had extremely negative experiences with Aerials Direct. Two reviewers claimed that the company continued to withdraw money from their accounts despite cancellation, with one reviewer having to wait over two months to get their contract cancelled. Another reviewer had trouble migrating their numbers to a new account, despite the technician claiming it would take only 48 hours to 10 days.
Recommendation
Despite the mixed reviews, several reviewers would still recommend Aerials Direct to others, citing the quality of service, professionalism, and expertise of the technicians.
