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Your Trusted Freight & Logistics Partner in the UK
Charter Link is a UK-based supply chain management company with over four decades of experience in customs clearance and logistics solutions. Established with a commitment to excellence, we operate ETSF and bonded warehousing facilities, offering tailored unpacking and storage services. Our expertise extends to comprehensive container devanning, direct customs clearance to all UK ports, and a modern fleet of vehicles for efficient transport across the UK and Europe. With strategic offices in the North and South of England, and 50,000 sq ft of warehousing near Felixstowe - the UK's premier container port - we combine cutting-edge technology with a customer-centric approach.

Our team of professionals ensures seamless logistics management, from initial collection to final delivery, supported by partnerships with leading global carriers. We specialise in handling complex cargo, including hazardous materials, heavy machinery, and Amazon-compliant shipments, while maintaining 24-hour CCTV security and full ETSF compliance. Our investment in state-of-the-art equipment and telematics systems guarantees timely, cost-effective solutions for both standard and specialist freight needs.
Services
Warehousing Transport Sea Freight Customs Clearance Specialist Cargo Air Freight
Highlights and features
  • We offer comprehensive container devanning experience.
  • Our team partners with the largest global carriers.
  • We operate a modern fleet of vehicles with telematics tracking.
  • Our bonded warehouse near Felixstowe ensures efficient port access.
  • We provide 24/7 CCTV security and ETSF-compliant facilities.
Associations and certifications
  • ETSF
What people say
Friendly and cooperative Helpful rates Efficient customs clearance
Services
Warehousing
Charter Link operates a bonded warehouse with 25,000 sq ft of racked space near Felixstowe port. Our ETSF-compliant facility handles import/export containers, Amazon-bound goods, and specialist cargo. Features include 24-hour CCTV, secure fencing, and rapid devanning to meet client deadlines.
Customs Clearance
We provide direct customs entries at all UK ports using CDS, the national customs platform. With over 40 years of expertise, we handle documentation, licences, and bond entries to expedite duty payments and ensure compliance for seamless import/export processes.
Sea Freight
Offering FCL/LCL services and global trade route coverage, Charter Link arranges container shipments from 20ft to 40ft flat racks. Our partnerships with major shipping lines ensure competitive rates and reliable transit for general and time-sensitive cargo.
Specialist Cargo
We manage hazardous materials, heavy machinery, and break-bulk cargo using state-of-the-art equipment. Services include vehicle loading, steel tube handling, and HAZ-certified storage, supported by a DGSA on-site for safety compliance.
Air Freight
Charter Link offers door-to-airport airfreight solutions for urgent shipments. We coordinate customs clearance, documentation, and optimal flight routing to ensure time-sensitive cargo reaches global destinations efficiently and securely.
People
Martin Ellingham
Managing Director
Martin leads Charter Link's strategic operations, leveraging decades of logistics expertise to ensure client satisfaction and industry compliance.
Glen Cooke
UK Operations Director
Glen oversees UK logistics, ensuring efficient customs clearance and transport solutions tailored to client needs.
Kati Zsoldos
International Director
Kati manages global partnerships, facilitating seamless cross-border freight solutions for Charter Link's international clients.
Helen Ferguson
Import/Export Logistics
Helen specialises in ETSF procedures, ensuring compliant and timely customs processing for import/export operations.
Dale Ratcliffe
Transport Planning
Dale coordinates transport logistics, optimising routes and vehicle allocation for cost-effective delivery solutions.
Questions
What services does Charterlink offer?
We provide warehousing, customs clearance, sea freight, air freight, and specialist cargo handling for UK, European, and global clients.
How does Charterlink handle customs clearance?
We use direct electronic links to UK ports and CDS, ensuring compliant documentation, licence procurement, and bond entries for efficient clearance.
Can Charterlink manage hazardous cargo?
Yes, our HAZ-certified team and facilities handle hazardous materials with a dedicated DGSA overseeing safety protocols.
Do you offer storage near Felixstowe port?
Yes, our 25,000 sq ft bonded warehouse near Felixstowe provides secure storage and rapid container devanning services.
What transport options are available?
We operate a fleet from 44-tonne trucks to sprinters, offering groupage, container haulage, and tailored UK/European distribution.