Transforming Homes One Window at a Time
A Comprehensive Freight & Logistics Solutions Provider
Charterlink is a dedicated and experienced logistics provider offering a comprehensive range of services to meet your transport needs. With extensive experience in various sectors, we connect businesses with reliable and efficient solutions for every step of their supply chain.
Our Expertise
We offer:
Shipping & Distribution
- Wide network of agents offering competitive options for shipping and distribution
- Comprehensive warehousing and distribution solutions
- Container devan services for optimal efficiency
Warehousing
- Modern, fully bonded warehouse with 25000 sq ft of space and outside storage
- Partial racking ideal for both general cargo and pick and pack services
- Short-term and long-term storage options available
Specialist Cargo Handling
- Bespoke handling for a diverse range of specialist cargoes
- In-depth knowledge and experience in handling sensitive or valuable items
UK & European Distribution
- Reliable and trustworthy UK and European distribution services
- Expertise in international logistics and transportation management
- Full transparency and tracking facilities available
Our Values
Our core values underpin everything we do:
- Customer Focus: We prioritize understanding your unique needs and delivering solutions that exceed expectations.
- Integrity: We maintain the highest ethical standards and transparency in all our business practices.
- Innovation: We are committed to staying at the forefront of the industry and finding efficient and effective solutions for our clients.
- Professionalism: Our team of dedicated and experienced professionals are committed to delivering a smooth and reliable experience.
Why Choose Charterlink?
Our commitment to excellence and customer satisfaction sets us apart. We offer:
- Extensive experience and proven track record
- Competitive rates and transparent pricing
- Comprehensive range of services under one roof
- Responsive customer service and personalized approach
- Dedicated team of experts with vast industry knowledge
Freight and Logistics Services
The reviews of this freight and logistics company are mixed, with some customers having positive experiences while others have had negative ones.
Availability and Customer Service
Some customers have praised the company for providing good services, with one reviewer mentioning that they are "very happy" with the team and will be using their services again. Another reviewer had a good experience with the staff, who were "very friendly and cooperative".
Mistakes and Miscommunication
However, others have had issues with mistakes and miscommunication. One reviewer was left with a large bill of 3500 due to a mistake made by a staff member, and the manager Katie/Katy was described as "rude" and "unhelpful". Another reviewer was unhappy with the company's storage prices, describing them as "absolute con artists".
Delivery and Conditions
Some customers have reported issues with delivery, with one reviewer mentioning that their goods were delivered on time and in perfect condition. However, another reviewer had a more negative experience, describing the company as "terrible" and stating that they "avoid" the company.
Notes about the Team
One reviewer mentioned that Mr Cooke was helpful in clearing their shipment and allowing extra time to sort out items.
