Your Satisfaction is Our Pride
Bigsam Global Logistics is a family-owned business established in 2010, dedicated to simplifying global trade by providing efficient and affordable import and export services to and from Africa. With over a decade of experience in the logistics industry, we take pride in connecting businesses and individuals across continents.
Our Vision
Our vision is to create an accessible and seamless experience for clients by offering a comprehensive range of logistics solutions across air and sea freight, ensuring competitive prices and unparalleled efficiency.
Air Freight
- Competitive air cargo services to various destinations worldwide, including Nigeria.
- Weekly flights ensure swift delivery (5-7 working days) to and from Nigeria.
- Transparent pricing with standard minimum weight and handling fees.
Sea Cargo
- Reliable sea freight services to Nigeria, offering competitive pricing and comprehensive solutions.
- Over 10 years of experience guaranteeing safe and timely delivery.
- Flexible options for container booking and RoRo shipment.
Express Cargo
- Efficient express cargo services to various destinations at competitive rates.
- Collaboration with major courier companies like DHL and Interparcel for reliable delivery.
Additional Services
- Container booking services to worldwide destinations.
- Packaging and labeling services to ensure safe transportation.
- Track and trace facility to monitor your shipment every step of the way.
Quality and Customer Satisfaction
We prioritize client satisfaction through:
- Competitive pricing
- Transparency in our processes
- Responsive communication and personalized attention
- Extensive experience and expertise in handling diverse goods
Join Us on Our Journey
Bigsam Global Logistics is committed to providing exceptional logistics solutions that empower businesses and individuals to reach their global aspirations.
Services Review
The majority of reviewers have had positive experiences with this logistics company, praising their efficient customer service, prompt delivery, and friendly staff. Many have used their services for several years and are satisfied with the results. However, there are a few instances of poor service, particularly with regards to luggage handling and delivery dates.
Problems Encountered
Some reviewers have reported issues with delivery, with one stating that their package took over a month to arrive and another claiming that they had a "horrible experience" with delayed delivery. An issue with naming conventions on invoices has also been reported, leading to confusion and refusal of delivery.
Overall Experience
Despite some setbacks, most reviewers have expressed their willingness to continue using the company's services, citing their competitive pricing, friendly staff, and efficient delivery. However, some have expressed concerns about luggage handling and parking facilities, which may impact their decision to use the company in the future.
