Your partner in property solutions

About PropertyFile

PropertyFile is a leading agency dedicated to simplifying the process of buying, selling, renting, and valuing property in the Ilford and surrounding areas. We offer a comprehensive range of services tailored to meet the needs of both landlords and tenants, ensuring a smooth and transparent experience throughout the process.

For Landlords

Sales & Lettings: Expert guidance on selling or letting your property, from market valuation to tenancy management and tenant sourcing.
Property Management: Comprehensive rental management services including tenant screening, rent collection, property maintenance, and rent reconciliation.
Valuation Services: Accurate and reliable property valuations to determine the market value of your home.
Tenant Finders: Efficiently finding suitable tenants for your property.

For Tenants

Find a Home: Search our extensive listings to find your perfect home.
Tenant Representation: Dedicated support through the tenancy agreement process and beyond.
Rental Advice: Access to expert guidance on tenancy agreements, tenant rights, and the rental market.
Property Management: Comprehensive support for managing your tenancy, including rent payments, repairs, and communication with the landlord.

Our Values

At PropertyFile, we are committed to:

Transparency: We provide clear and open communication throughout the process.
Customer Focus: We prioritize your needs and tailor our services to your unique situation.
Professionalism: We maintain the highest standards of ethical practices and expertise.
Communication: We believe in open and regular communication to ensure a smooth and seamless experience.

Mission Statement

Our mission is to empower our clients through knowledge, guidance, and personalized support to ensure a successful and positive property journey.

Update Share

Positive: Most reviewers praised the helpful and professional staff, excellent customer service, and smooth process of buying or selling a property.

Negative: A few reviewers reported poor communication, lack of effort, and breaches of contract, resulting in financial losses and stress.

Overall Experience with Thomas Marsh Estate Agents

Positive Reviews

The majority of reviewers have had a very positive experience with Thomas Marsh estate agents. Many have praised the helpful and professional staff, particularly individuals such as Emma, Abby, and Chelsea, who have gone above and beyond to resolve issues and provide excellent customer service. Several reviewers have mentioned that the agents were responsive, helpful, and friendly, making the process of buying or selling a property smooth and stress-free.

Negative Reviews

However, two reviewers have had a very negative experience with Thomas Marsh estate agents. They have reported poor communication, lack of effort, and breaches of contract, resulting in financial losses and stress.

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