Exceptional Service, Personalized Approach
At New Space London, we're a dedicated team of property professionals with a passion for delivering exceptional service to landlords and tenants alike. Our independence allows us to offer a more personalized experience, tailored to the unique needs of our clients.
Our Story
Established in Haggerston, we've been serving the North London area, including London Fields, Dalston, De Beauvoir, Hoxton, Stoke Newington, Hackney Central, Hackney Wick, and Clapton, for nearly a decade. Our commitment to providing outstanding service has earned us an excellent reputation, with many of our clients referring us to friends and family.
Our Services
We specialize in independent lettings and management, offering a comprehensive range of services designed to make your life easier. Whether you're a landlord looking for expert management or a tenant searching for your ideal property, we're here to help.
Our lettings service includes:
- High-quality marketing, showcasing your property in the best possible light
- Polished and streamlined process for finding and moving in tenants
- Reliable property management team with a single senior point of contact
- Support from senior team members with extensive industry and local expertise
Our property management service is designed to provide landlords with peace of mind, knowing that their asset is in good hands. We take care of:
- Rent accounting and arrears management
- Property maintenance and repairs
- Tenancy management and renewals
- Regular property inspections and reports
Why Choose Us
At New Space London, we pride ourselves on offering excellent value for money. Our independence allows us to provide a more personalized service at a lower cost than larger corporate chains. Our experienced team is dedicated to delivering exceptional service, ensuring that your property is in good hands.
Testimonials
Don't just take our word for it! Our clients have been kind enough to share their experiences with us:
"I'm well attuned to levels of service in the property market and I can say with confidence that Richard and the New Space team go above and beyond for me." - Shahin
"The level of experience and service surpasses any of the other agents in the area with whom we have worked previously." - Amir
"The service, efficiency and conduct of the team are first class, not to mention the very competitive fee structure (which all landlords appreciate!)" - Sarah
Overview of Reviews
The reviews of New Space agency are predominantly positive, with 17 reviewers giving 5-star ratings and only 2 reviewers giving lower ratings, specifically 2 stars and 1 star.
Excellent Customer Service
Many reviewers praised the excellent customer service provided by the agency, particularly George, who was mentioned repeatedly for his friendly, helpful, and patient demeanor. Reviewers appreciated his responsiveness, availability, and willingness to go the extra mile to ensure a smooth moving process.
Professionalism and Trustworthiness
Reviewers also commended the agency's professionalism and trustworthiness, with many expressing their satisfaction with the overall experience. The agency's reliability and efficiency were highlighted, making them a recommended choice for finding a new home.
Disputes over Inventory Checks and Charges
One reviewer, Dan Inman, expressed mixed feelings about the agency, citing issues with the inventory checks and charges. He felt that the agency was unfair in their assessments, and there were disputes over the cost of repairs and cleaning.
Lack of Support with Deposit Return
Tsun-Yi Yang, who initially gave a 1-star review, was unhappy with the agency's lack of support in helping him retrieve his deposit at the end of his contract. However, in a later review, Yang gave a 5-star rating and recommended the agency, advising readers to carefully review their contract agreements.
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