Escape to the tranquility of the Lake District
At My Estate, we are a leading property agency with over a decade of experience in the property industry. We specialise in providing a comprehensive range of services for landlords, tenants, and property owners in and around Luton and surrounding areas. Our team is dedicated to providing exceptional customer service, prioritising our clients' needs and delivering results.
Our Services
As a landlord, you expect a high level of service from your managing agent. At My Estate, we offer a comprehensive range of services designed to meet your needs and exceed your expectations. From finding the perfect tenant to fully managing your entire portfolio, we take care of every aspect of your property. Our services include:
- Property visits and valuations from one of our directors or senior managers
- High-quality photographs and floorplans
- High-specification digital brochures
- Prominent 'To Let' boards
- Leading portal coverage including Rightmove, Zoopla, and Onthemarket.com
- Tenant qualification and viewing events
- Regular marketing updates
- Tenant referencing
- Tenancy agreements
- Rent collection
- Deposit handling
- Tenancy renewals
- Rent and legal protection
- Access to our online portal for viewing documents and information, including inspection dates
Our Commitment
At My Estate, we are committed to providing the highest level of service to our clients. Our team is dedicated to understanding your needs and delivering results. We understand that every property is unique, and we tailor our services to meet the specific requirements of your property. Whether you have one property or multiple properties, we take care of every aspect of your property management, from finding the perfect tenant to fully managing your entire portfolio.
Testimonials
Our clients have spoken highly of our services, praising our dedication to their needs and our commitment to providing exceptional customer service. Here's what some of our clients have said:
"I have been using My Estate for over 6 years now and I have been extremely pleased with the service they provide. A-class service, great communication, and they attend to any issue promptly. Strongly recommended!" - GM, Quality Properties
"I am a Landlord and had rented my property through My-Estate Luton Limited for a couple of years. Matt who was my first point of contact from start to finish was above and beyond! I seriously cannot fault his work and professionalism. I would recommend this agency and Matt for his hard work and dedication for finding the best suited tenants for my property." - Tawhid Islam
Get in Touch
If you are looking for a property management company that truly cares about its clients, look no further than My Estate. Our experienced team is ready to help you achieve your property management goals. Contact us today to learn more about our services and how we can help you.
Agency Performance
The reviews highlight the agency's performance, with some reviewers praising their professionalism, communication, and dedication to finding suitable tenants. On the other hand, some reviewers expressed dissatisfaction with the agency's handling of maintenance issues and tenant concerns.
Communication and Responsiveness
Some reviewers praised the agency's communication and responsiveness, stating that they were helpful and prompt in addressing issues. However, others felt that the agency was unresponsive and failed to address their concerns.
Trust and Reliability
The reviews also touch on the agency's trustworthiness and reliability. Some reviewers felt that the agency was trustworthy and reliable, while others expressed concerns about data privacy and the agency's handling of personal information.
Tenant Experience
The reviews highlight the importance of a positive tenant experience. Some reviewers felt that the agency failed to prioritize their safety and well-being, while others praised the agency's efforts to find suitable tenants and address their concerns.
Staff Performance
The reviews specifically mention the performance of individual staff members, with some reviewers praising their dedication and hard work. However, others felt that the staff were unhelpful and unresponsive.
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