Providing Expert Legal Advice, Driving Results
Our Vision and Values
Franklins Solicitors LLP is a team of experienced legal professionals driven by a shared vision of empowering individuals and businesses through exceptional legal guidance. We are committed to providing accessible, clear, and effective legal solutions that meet your specific needs. Our core values are:
- Client focus: We prioritize understanding your needs and delivering tailored solutions that meet your unique circumstances and aspirations.
- Integrity: We uphold ethical standards and maintain the highest levels of transparency and accountability in all our work.
- Innovation: We embrace technological advancements and legal expertise to deliver efficient and timely services.
- Collaboration: We work seamlessly as a team to leverage diverse talents and ensure the best possible outcome for every client.
Our Expertise
Franklins provides a comprehensive range of legal services across diverse practice areas, including:
For Individuals
- Conveyancing & Property
- Family Law & Mediation
- Wills, Trusts & Probate
- Employment Law & Dispute Resolution
- Dispute Resolution & Litigation
For Business
- Business Services & Commercial Law
- Commercial Property & Leasing
- Debt Recovery & Insolvency
- Employment Law & Management
- Corporate Regulatory Compliance
Our Approach
We believe in building strong relationships with our clients through open communication, responsive service, and clear explanations of the legal landscape. We tailor our approach to your individual needs, guiding you through the process with clarity and empathy.
Our Commitment
Franklins is dedicated to:
- Accessibility: We offer transparent and competitive fees, and provide clear explanations of our costs.
- Responsiveness: We prioritize timely communication and prioritize your needs.
- Quality: We leverage our expertise and resources to deliver the highest quality legal advice.
Ready to Discuss Your Legal Needs?
Our dedicated team is ready to assist you with your legal concerns. Contact us today for a confidential consultation and discover how we can empower you to navigate legal challenges and achieve your goals.
Professional Services
Franklins Solicitors LLP has received a mixed bag of reviews from satisfied and dissatisfied clients. On the positive side, several reviewers praised the professionalism and expertise of the solicitors, particularly George, Nieve, Jess Green, Scott's team, Denise Watson, and Felicity. They were consistently commended for their ability to guide clients through complex legal processes, provide timely updates, and maintain a high level of professionalism.
Communication and Customer Service
However, some reviewers were unhappy with the communication and customer service they received. Lesley Hamilton reported poor communication and customer service skills among the paralegal and admin staff, citing errors in document preparation, lengthy delays, and inadequate responses to queries. Martin Dexter and Andy Miller also expressed frustration with the lack of timely updates and responsive communication.
Consistency
It is worth noting that the firm seems to have inconsistency issues, as identified by Lesley Hamilton and Andy Miller. While some clients praised the thoroughness and attention to detail of the solicitors, others felt that the firm was unable to deliver on its promises, leading to delays and frustration.
Conclusion
In conclusion, Franklins Solicitors LLP has received both glowing reviews and scathing criticisms. While some clients praised the firm's professionalism, expertise, and customer service, others were unhappy with the communication and customer service they received. As with any business, it is essential to weigh the pros and cons before making a decision.
