Empowering Contractors, Simplifying Freelancing
Your trusted partner for flexible and compliant pay solutions.
Umbrella.co.uk has been a leading provider of umbrella payroll solutions for contractors and freelancers for over 15 years. We are committed to offering the best value, expertise, and compliance in the industry.
Contractor & Freelancer Services
- Flexible payroll solutions: Enjoy fast and convenient payments, 24/7 online access to your payslip and workplace pension.
- Compliance assured: We are fully compliant with all relevant regulations and hold the prestigious FCSA accreditation.
- Dedicated account management: Benefit from a personal advisor who will guide you through the process and answer your questions.
- Comprehensive rewards program: Earn exclusive discounts, cashback offers, and other benefits through our Umbrella Rewards platform.
Additional Services
- Accountancy services: Get tailored accounting solutions for contractors and limited companies.
- CIS Payroll Services: Simplify your payroll process with our tailored solution for the construction industry.
- Insolvency and recovery advice: Get expert help with company rescue, recovery, and closure.
- Financial and tax guidance: Access personalized advice on IR35 regulations, contractor mortgages, and more.
Why choose Umbrella.co.uk?
We are committed to:
- Providing unparalleled customer service with responsive and helpful support.
- Maintaining the highest levels of information security with our ISO 27001 certification.
- Offering transparent and compliant solutions tailored to your needs.
- Delivering exclusive benefits and rewards to our clients.
Join thousands of happy contractors and freelancers who have chosen Umbrella.co.uk for their payroll and business needs. Request a callback today and discover the difference we can make!
Reviews
Positive: The majority of reviewers praised the helpfulness of the staff, the smooth onboarding process, and excellent customer service, with many recommending the company to others.
Negative: Some reviewers experienced poor customer service, unprofessional behavior, and difficulties accessing their online portal, which led to negative experiences.
Overall Experience
The majority of reviewers have had a positive experience with Umbrella.co.uk, praising the helpfulness of the staff, especially Mollie Burgess, Hannah, and Andy Lodge. They found the onboarding process, communication, and customer service to be excellent, smooth, and professional.
Key Strengths
- Helpful staff, particularly Mollie Burgess, Hannah, and Andy Lodge
- Smooth and professional onboarding process
- Excellent communication and customer service
- Quick and easy transition into permanent work
Weaknesses
- One reviewer, Omer, reported difficulty accessing their online portal and claimed that the company overcharges without consent. Another reviewer, Flower Pot, mentioned unreliable and untrustworthy service, while Mercia Carvalho experienced poor customer service and unprofessional behavior from certain staff members.
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