Transform Your Space, One Rug at a Time
At The Rug Seller, we are passionate about providing high-quality rugs and homeware to our customers. With a vast selection of rugs from leading designers and brands, we strive to offer the best products to elevate your home's style and comfort.
Our Story
The Rug Seller was founded on the principle of providing exceptional customer service and an unparalleled range of rugs and homeware. Our team of experts has curated a collection of over 5,000 rugs from renowned designers and brands, ensuring that our customers have access to the widest range of styles, materials, and designs.
Our Services
We understand that finding the perfect rug can be overwhelming, which is why we offer a range of services to make your shopping experience seamless. Our knowledgeable customer service team is always available to answer any questions you may have, and our online rug finder tool allows you to filter by material, size, colour, and brand to find your perfect match.
In addition to our extensive range of rugs, we also offer a variety of homeware products, including bedding, cushions, throws, wallpaper, and paint. Our products are sourced from leading designers and brands, ensuring that you receive only the highest quality products.
Our Brands
We are proud to partner with over 50 leading designers and brands, including Laura Ashley, Morris & Co, Orla Kiely, and many more. Our brands are carefully selected to ensure that our customers have access to the best products on the market.
Our Commitment
At The Rug Seller, we are committed to providing exceptional customer service, fast and reliable shipping, and a hassle-free returns policy. We strive to make your shopping experience with us enjoyable and stress-free.
Delivery Issues and Customer Service
The reviews highlight some issues with delivery, including delayed or failed deliveries, and difficulties in resolving issues with the courier service. Some customers experienced long delays, and in some cases, the courier company failed to deliver the rug despite multiple attempts.
Product Quality and Design
Some customers were satisfied with the quality of the rugs, describing them as "beautiful" and "excellent value." However, others were disappointed with the design and quality, citing issues with the material, size, and construction of the rugs.
Customer Service and Communication
The customer service team received praise from some customers for their helpfulness and responsiveness. However, others were frustrated with the lack of communication and resolution of issues.
Pricing and Value
Some customers felt that the prices were competitive, while others were disappointed with the value for money, citing cheaper alternatives from other retailers.
Positive Experiences
Many customers reported positive experiences with the Rug Seller, citing efficient delivery, excellent customer service, and high-quality rugs.
