Experience the very best in Audi excellence
At Poole Audi, we pride ourselves on delivering an exceptional car-buying experience that mirrors the prestige of the Audi brand. As the only Audi-approved Centre in Dorset and West Hampshire, we are committed to providing our customers with a seamless service that caters to their every need.
Our Mission
Our mission is to provide a unique and personalized experience for each and every customer who walks through our doors. We achieve this by investing in the future, with our customers' needs and convenience at the forefront of our decisions. We strive to create a welcoming and informative environment, where our expert team can guide you through the entire car-buying process, from selecting the perfect Audi model to arranging finance and servicing options.
Our Services
At Poole Audi, we offer a comprehensive range of services to cater to your every need. From our extensive selection of new and used Audi cars, including exclusive electric vehicles, to our expert servicing and maintenance options, we have everything covered. Our dedicated team is on hand to assist with:
- New and used car sales, including exclusive electric vehicles
- Servicing and maintenance options, including MOTs and repairs
- Audi-approved parts and accessories
- Business and fleet sales
- Motability options
- Car finance and insurance solutions
What Sets Us Apart
At Poole Audi, we pride ourselves on our exceptional customer service, expert knowledge, and commitment to delivering a personalized experience. Our state-of-the-art facility, combined with our team's extensive Audi training, ensures that we provide a seamless service that exceeds our customers' expectations.
Get in Touch
If you would like to learn more about Poole Audi or would like to arrange a test drive, please don't hesitate to get in touch. Our friendly team is always on hand to assist with any questions or queries you may have.
Overall Experience
The majority of customers had a positive experience at Poole Audi, with many praising the friendly and knowledgeable staff, clean and welcoming showroom, and efficient service.
Positive Aspects
- Friendly and helpful staff, with many customers mentioning specific staff members who went above and beyond to provide excellent service
- Clean and welcoming showroom, with comfortable waiting area and refreshments provided
- Efficient service, with many customers expressing satisfaction with the speed and quality of work done on their vehicles
- Many customers appreciated the personalized attention and care provided by the staff, with some even receiving gifts and special touches such as a complimentary bottle of wine
Negative Aspects
- One customer had a negative experience, citing poor service and a lack of care from the staff
- Another customer had a disappointing experience with the roadside assistance service, citing long wait times and unhelpful staff
Staff Praise
- Many staff members were praised by name, including Ivan, Laura, Jordan, Luke Stacey, Roddie, Danielle Harrison, and others
- Customers appreciated the staff's knowledge, patience, and willingness to help, with many feeling that they went above and beyond to provide excellent service
