At the White Rock Hotel, we pride ourselves on providing a unique and unforgettable experience for our guests. Our stunning seafront location, fabulous cafe-bar, lovely rooms, and perfect location make us the perfect choice for your visit to Hastings, whether for business or pleasure.
Our Story
As a family-owned hotel, we take pride in our private ownership and commitment to providing exceptional service. Our team, led by General Manager Laurence Bell, is dedicated to ensuring that every guest feels welcome and valued. With a rich history and extensive refurbishment, our hotel offers modern comfortable rooms, a stylish cafe-bar, and a range of facilities to make your stay unforgettable.
Our Services
We offer a wide range of services to ensure that our guests have a comfortable and enjoyable stay. From our 24-hour reception to our delicious food and drink options, we strive to provide everything you need to make your stay with us a memorable one. Our rooms are designed to provide the perfect blend of comfort and style, with modern amenities and stunning sea views. Our cafe-bar is the perfect place to relax, meet friends, or grab a bite to eat, with a wide range of food and drink options available throughout the day.
In addition to our hotel services, we also offer a range of facilities to make your stay more enjoyable. From our dedicated Boot Room and secure indoor cycle storage to our private car park and games room, we cater to a wide range of needs and preferences. Whether you're looking for a relaxing getaway or an action-packed adventure, we have everything you need to make your stay with us unforgettable.
Our Venue
The White Rock Hotel is also the perfect venue for your special occasion or event. With a range of different spaces available, we can cater to a wide range of events, from weddings and conferences to birthday parties and more. Our team is dedicated to ensuring that every event is tailored to your specific needs and preferences, with a range of catering options and services available to make your event unforgettable.
Overview of Hotel Reviews
The hotel has received mostly positive reviews, with guests praising the hotel's location, staff, and service. Many guests have complimented the hotel's friendly and attentive staff, comfortable rooms, and delicious food.
Rooms and Comfort
Guests have praised the hotel's rooms, describing them as comfortable, spacious, and clean. The beds have been described as comfortable, and the bathrooms have been praised for their size and cleanliness. Some guests have mentioned that the rooms could be improved with additional amenities, such as more coat hangers.
Food and Drink
The hotel's restaurant has received praise for its food, with guests enjoying the breakfast options and the hotel's dog-friendly policy. Some guests have mentioned that the menu could be improved with more options, such as soups and burgers.
Staff and Service
The hotel's staff have been praised for their friendliness, attentiveness, and professionalism. Many guests have complimented the staff on their excellent service, including the reception team and the restaurant staff. However, some guests have mentioned that the staff could be more attentive during busy periods.
Location and Facilities
The hotel's location has been praised for its proximity to the beach and the town center. Guests have enjoyed the hotel's sun terrace, which offers stunning views of the sea. Some guests have mentioned that the hotel could improve its facilities, such as the Wi-Fi connection, which has been described as poor in some areas.
Negative Comments
Some guests have expressed disappointment with their stay, citing issues with the hotel's housekeeping, poor Wi-Fi connection, and unprofessional behavior from some staff members. One guest had a negative experience with the hotel's management, who they felt were unhelpful and defensive.
