At Brighton & Hove Radio Cabs Ltd, we take pride in being the largest privately owned taxi company on the south-east coast, established in 1964. For over 60 years, we have been providing a fast, efficient, and reliable taxi service to businesses, residents, and visitors within the City of Brighton & Hove, District of Adur, and Worthing. Our 24/7 operation ensures that our customers can depend on us any time of the day or night, 365 days a year.
Our Services
We operate a mixed fleet of over 300 fully licensed hackney carriage and private hire taxis, ranging from saloons to 8-seater vehicles. Our services cater to diverse needs, including everyday taxis, airport and seaport transfers, executive travel, and school runs. Whether you need a ride to the airport, a night out with friends, or a convenient school run, we've got you covered.
Technology-Driven Convenience
In today's digital age, we understand the importance of convenience and accessibility. That's why we offer a user-friendly app for iPhone and Android devices, allowing you to book, track, and pay for your journey with ease. Our Web Booker system enables you to manage your bookings and make cashless payments using our Airpay SMS service or iZettle card reader. Stay connected with us on Facebook, Twitter, and Instagram to stay updated on our latest offers and services.
Safety and Security
At Brighton & Hove Radio Cabs Ltd, we prioritize your safety and security. Our drivers undergo rigorous training to ensure a smooth and comfortable ride. Our vehicles are regularly maintained to meet the highest standards of safety and cleanliness. We believe in building trust with our customers, and our commitment to quality and reliability has earned us an excellent reputation in the region.
Customer Feedback
We value your feedback and strive to continuously improve our services. Our customers' satisfaction is our top priority, and we appreciate your input in helping us better serve you. Take a look at what our satisfied customers have to say about their experiences with us.
Overall Experience
The reviews are primarily positive, with many customers expressing satisfaction with the service provided by Brighton and Hove Radio Cabs. Many reviewers praised the friendly and polite drivers, clean and comfortable vehicles, and efficient service.
Positive Aspects
- Friendly and Polite Drivers: Many reviewers praised the drivers for being friendly, polite, and helpful.
- Efficient Service: The service was described as efficient, with many reviewers praising the quick response times and timely arrivals.
- Clean and Comfortable Vehicles: Several reviewers commented on the cleanliness and comfort of the vehicles.
Negative Aspects
- Issues with Payment Methods: Some reviewers expressed frustration with the payment methods, including cash-only policies and difficulties with card payments.
- Unreliable Drivers: A few reviewers reported experiences with unreliable drivers, including instances of drivers not showing up or getting lost.
- Poor Customer Service: Some reviewers criticized the customer service, citing rude or unhelpful representatives.
Specific Incidents
- Lost iPhone Recovery: One reviewer praised the company for helping them recover a lost iPhone.
- Wedding Delay: One reviewer reported a negative experience with a driver who got lost on the way to a wedding, causing a delay.
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