Building a better future, one project at a time.
At Alsford Timber, we are a family-run business with a rich history dating back to 1953. Our expertise in providing high-quality building materials and solutions has enabled us to establish ourselves as a leading supplier in the UK. With our commitment to customer satisfaction and competitive pricing, we have built a reputation for delivering exceptional services that meet the needs of both trade and DIY customers.
Our Services
Our vast range of services is designed to cater to the diverse needs of our customers. We understand that every project is unique, and that's why we take pride in offering a wide variety of products and solutions. From timber and sheet materials to building materials, roofing and insulation, and even garden landscaping, we have got you covered.
Our extensive product range includes over 30,000 SKUs, making us one of the largest timber and building material suppliers in the country. Whether you're a professional builder, a DIY enthusiast, or a homeowner looking to undertake a renovation project, our extensive range of products is sure to meet your requirements.
Timber and Sheet Materials
As a leading supplier of timber and sheet materials, we offer a vast range of products, including:
- Sawn and treated timber
- Planed and engineered wood products
- Cladding and wall panelling kits
- Mouldings and skirting
- Plywood and chipboard
- OSB and MDF
Our timber and sheet materials are sourced from reputable suppliers, ensuring that only the highest-quality products are available to our customers.
Building Materials
Our building materials section is designed to cater to the needs of builders, contractors, and DIY enthusiasts. We offer a wide range of products, including:
- Aggregates and cements
- Bricks and blocks
- Roofing and insulation materials
- Doors, windows, and flooring
- Garden and landscaping products
Our strong relationships with leading manufacturers and suppliers enable us to offer competitive pricing and ensure that our products meet the highest standards.
Garden and Landscaping
For those looking to enhance their outdoor spaces, our garden and landscaping section offers a wide range of products, including:
- Decking and fencing
- Paving and natural stone
- Garden sheds and storage
- Arbours, arches, and pergolas
- Garden tools and accessories
Our experienced team is always on hand to provide expert advice and guidance, ensuring that you find the perfect products for your garden or landscaping project.
Tools and Workwear
To cater to the needs of our customers, we also offer a range of tools and workwear, including:
- Hand tools and power tools
- Decorating and building tools
- Safety equipment and personal protective gear
- Workwear and clothing
Our tools and workwear section is designed to provide our customers with everything they need to get the job done efficiently and safely.
Painting and Decorating
Finally, our painting and decorating section offers a wide range of products, including:
- Paints and coatings
- Decorating tools and accessories
- Brushes and rollers
- Fillers and foams
Our expert team is always available to provide advice and guidance on the best products for your painting and decorating project.
Customer Service Experience
The customer service experience at Uckfield Alsford Timber is a mixed bag, with some reviewers having a positive experience while others have a negative one. One reviewer was consistently served by a staff member with a negative and unhelpful attitude, while others found the staff to be welcoming and helpful.
Staff Attitude and Behavior
There is a clear divide in the attitude and behavior of the staff, with some reviewers encountering staff members who are not interested in providing good customer service, while others have had a positive experience with staff who are friendly and helpful.
Product Quality and Pricing
The quality of the wood products is also a point of contention, with one reviewer losing money due to buying bad wood. On the other hand, prices are generally considered fair, and one reviewer found the nails they wanted to be cheaper than at Screwfix.
Availability and Convenience
One reviewer had a negative experience due to the staff being busy and not attending to them promptly, while another reviewer appreciated the effort of a staff member who cut wood for them even after closing time.
