Store with Confidence, Retrieve with Ease
Thames Self Storage is a leading storage solutions provider in Kent, UK, offering a range of services to individuals and businesses alike. With two convenient locations in Rochester and Belvedere, we provide a safe, secure, and cost-effective way to store your valuable possessions.
Our History
Thames Self Storage was established in 2001 with a mission to provide a value-for-money alternative to higher-priced, main road warehouse storage providers. Since then, we have built a reputation for delivering high levels of service at affordable prices. Our commitment to providing secure, weatherproof, and easily accessible storage solutions has earned us a loyal customer base.
Our Services
We offer a range of services to cater to different needs, including:
Domestic Storage
Are you moving house, looking to declutter, or simply need to free up some space in your garage? Our domestic storage services provide a convenient and secure way to store your furniture, boxes, and other household items.
Commercial Storage
Do you need a flexible and affordable storage solution for your business? Our commercial storage services are designed to meet your seasonal storage needs, providing a secure and accessible space for your inventory or equipment.
Archiving
Our archiving services provide a flexible and affordable way to store your files and documents. With secure containers and easy access, you can rest assured that your valuable records are safe and easily retrievable.
Our Facilities
Our storage facilities are designed with security and accessibility in mind. With 24/7 access, CCTV monitoring, and controlled front gate access, you can be confident that your belongings are safe and secure. Our facilities are also designed to be easily accessible, with drive-up access and minimal stairs to navigate.
What Our Customers Say
We pride ourselves on providing exceptional customer service, and our customers agree. Our customers have praised our professional, helpful, and attentive service, saying that we have made their storage experience simpler and less stressful.
General Impressions
The reviews provide a contrasting picture of the storage facility, with some customers expressing dissatisfaction with the locks and billing practices, while others praise the facility's space, staff, and prices.
Issues with Locks and Billing
Some customers have reported issues with the locks provided, citing their flimsiness and tendency to snap, resulting in additional charges. The locks are reportedly replaced at a cost of 60, and the facility deducts this amount from the deposit, even if it was paid prior to the incident. This has led to frustration among customers who feel that they are being unfairly charged for something that is not their fault.
Positive Experiences
On the other hand, many customers have reported positive experiences with the facility, praising the large amount of space available, the helpfulness and friendliness of the staff, and the competitive pricing. Some customers have also appreciated the 24-hour accessibility of the storage facility.
