Helping you find the perfect car, with a personal touch.
We are MV Autos, a family-run business with over 25 years of experience in the motor trade. Located in Chappel, Colchester, Essex, we take pride in providing a professional and friendly service to all our customers.
Our Commitment
At MV Autos, we are committed to providing our customers with the best possible experience. We take great care when purchasing our cars to ensure that you are 100% satisfied with your purchase. Our priority is quality, and we guarantee that all our cars will come complete with Service History, at least 6 months MOT, 36 month 4-star warranty's available (terms & conditions apply), and a fully independent mechanical inspection.
Our Facilities
We are conveniently located near Chappel train station and a five-minute drive from A12 junction 25 (Marks Tey). Our showroom is easily accessible, and we offer a comprehensive warranty and maintenance package to give you complete peace of mind.
Our Promise
At MV Autos, we promise to:
- Provide a wide range of high-quality used cars and vans
- Offer competitive financing options to suit your budget
- Provide a comprehensive warranty and maintenance package
- Ensure that all our vehicles are thoroughly inspected and checked for your peace of mind
- Offer a friendly and professional service to all our customers
What Our Customers Say
We value feedback from our customers and strive to exceed their expectations. Here's what some of our satisfied customers have said about us:
- "Fantastic service. The whole experience was quick, simple, and straightforward and I'm very pleased with the Ford Focus." - Paul S
- "The guys at MV autos were extremely friendly and helpful as we were looking for a car for my wife and she was nervous about getting a bigger car. Really helpful and pleasant sales process." - Andrew P
- "I was impressed with their setup and attention to detail, they were friendly and helpful, and I was happy with the whole experience." - Brian S
Contact Us
To visit us, please call ahead to book a viewing or test drive. You can reach us on:
- Phone: 01787 275266
- Mobile: 07882 728081
- Email: sales@mvautos.co.uk
- Address: Spendpenny Forge, Swan Street, Chappel, Colchester, Essex, CO6 2EE
We look forward to welcoming you to MV Autos.
Exceptional Customer Service
The majority of reviews for MV Autos are extremely positive, with many customers praising the dealer's exceptional customer service. Several reviewers have noted the dealership's honesty, patience, and willingness to work with them to find the right vehicle. Michael, the owner, is repeatedly commended for his friendly and professional manner.
Testimonials
Authors Mobile Entertainment and Spencer Hewitt have both had a positive experience with MV Autos. Mobile Entertainment purchased a Panda 4x4 and was grateful for the dealership's understanding and patience when he encountered health problems. Spencer Hewitt brought a BMW M3 and was impressed with the high standard of preparation.
Additionally, C. T. and Kayleigh have both purchased vehicles from the dealership and had a fantastic experience, attributing Michael's friendly and down-to-earth nature to the success of the sale.
Disappointing Experience
However, one reviewer, D. G., was left extremely disappointed with the dealership's service. They took a three-hour round trip to view a Volkswagen campervan, put down a deposit, and later discovered that the dealership had sold the van to someone else without notification. This left them feeling disappointed, frustrated, and having damaged their credit file.
Recommended or Not?
Based on the majority of positive reviews, it is clear that MV Autos is a reputable dealership with exceptional customer service. However, it's essential to exercise caution when dealing with private sellers, as the experience of D. G. shows that not all dealerships can be trusted.
