Supporting your health and wellbeing with a full range of services
Colinton Mains Pharmacy is a leading healthcare provider in the Edinburgh community, dedicated to supporting your health and well-being. Our team of experienced pharmacists and healthcare professionals are committed to offering a comprehensive range of services to cater to your diverse healthcare needs.
Our Services
We offer a wide array of services designed to enhance your health and wellbeing, including:
- Prescription Services:
- Dispensing of both NHS and private prescriptions.
- Automated prescription collection system (TAM) for convenient and flexible pick-up times.
- Delivery service for those with mobility challenges.
- Medication Management:
- Personalized advice on medication safety, side effects, and interactions.
- Medicine review and management to ensure optimal effectiveness and efficacy.
- Health & Wellbeing:
- Consultations on minor ailments, contraception, and health checks.
- Ear health care, including earwax removal.
- Advice on smoking cessation and other preventative measures.
- Medicine Aids:
- Wide range of medical aids available to support various health conditions.
A Commitment to Excellence
At Colinton Mains Pharmacy, we prioritize:
- Customer-centric care: We listen attentively to your concerns and provide personalized advice and solutions.
- Accessibility: We offer flexible hours and convenient services to accommodate diverse needs.
- Quality: We only supply genuine medications from approved suppliers.
- Confidentiality: Your personal information is treated with the utmost care and discretion.
Our Team
Our team of pharmacists and healthcare professionals are highly skilled, experienced, and dedicated to providing exceptional customer care. They are always available to answer your questions, offer guidance, and provide personalized solutions.
We are committed to helping you achieve optimal health and wellbeing. Contact us today to learn more about our services and how we can support you on your healthcare journey.Pharmacy Staff Feedback
The reviews highlight the mixed experiences of customers at this pharmacy. While some customers have had positive interactions with the staff, others have expressed frustration with the service. Staffing Issues
Several customers have noted that the staff's work pace can be slow, with some expressing disappointment when staff members take a long lunch break. This has led to a "luck of the draw" situation, where customers may receive varying levels of service depending on the staff member they encounter.
Exceptional Customer Service
On the other hand, several customers have praised the pharmacy's staff for their exceptional customer service. One customer, who was stung by a wasp while cycling, received prompt assistance from a staff member who removed the sting. Other customers have appreciated the pharmacists' helpful advice and friendly demeanor.
Mixed Views on Staff Quality
Some customers have expressed mixed views on the quality of the staff. One customer noted that while some staff members are "really good", others "need to retire". This suggests that the pharmacy may need to improve staff training or consider hiring new staff to improve overall service quality.
