At Robert Hughes Eyecare, we are committed to providing top-notch eye care services to individuals of all ages in Sheffield. Our experienced team, led by optometrist Robert Hughes, is dedicated to delivering personalized and comprehensive eye examinations, unbiased advice, and exceptional service and aftercare in a welcoming and modern practice.
Our Services
We offer a wide range of services designed to cater to the unique needs of our patients. Our services include:
- Eye Examinations: We conduct thorough eye examinations to assess the health of your eyes and determine the correct prescription for your glasses or contact lenses.
- Retinal Photographs: We use high-resolution digital photography to capture detailed images of the back of your eye, allowing us to monitor any changes over time.
- Paediatric Referral Refinement Scheme: We are accredited to assess children's eyes, particularly for lazy eyes and turns, and work closely with local hospitals to ensure timely referrals.
- Glaucoma Referral Refinement: We measure eye pressure to detect glaucoma and liaise with hospitals to ensure prompt specialist care if needed.
- Contact Lenses: We offer daily disposable contact lenses for convenient and comfortable vision correction.
- Family-friendly Services: We cater to patients of all ages, from newborn babies to centenarians, and offer a range of services tailored to the younger generation.
- Designer Spectacle Frames: We stock a wide range of stylish frames, including designer brands, to suit individual tastes and styles.
Meet the Team
Our team is led by Robert Hughes, an experienced optometrist with over 23 years of experience in independent practice. Our friendly and knowledgeable optical assistants, Angela, Debra, Judith, and Rosie, are always happy to help you choose the perfect frame or answer any questions you may have.
Practice History
Our practice has a rich history, dating back to 1973 when Martyn Kemp opened his first practice on Herries Road in Sheffield. Over the years, the practice has grown and evolved, with Robert Hughes taking over in 2016. We continue to prioritize high-quality eye care, treating every patient as an individual, and striving for excellence at all times.
Why Choose Us?
At Robert Hughes Eyecare, we pride ourselves on our patient-centered approach, personalized service, and commitment to providing unbiased advice and exceptional aftercare. We believe in building long-term relationships with our patients, and our team is dedicated to making your experience with us a positive and memorable one.
Overall Customer Experience
The majority of customers have reported a positive experience at Robert Hughes Eyecare, with many praising the friendly and helpful staff, professional service, and reasonable prices.
Positive Aspects
- Friendly and helpful staff
- Professional service
- Reasonable prices
- Good selection of frames
- Experts in their field, with a thorough eye test and detailed explanations of results
- Kind and reassuring people who work there
- No hard sell, with a good variety of frames to choose from
Negative Aspects
- One customer was unable to collect their son's glasses due to a signature requirement, despite having a chronic illness
- Another customer was denied access to a toilet, which they felt was a basic human right
- A few customers had issues with their glasses, including poor fitting and lack of explanation about lens differences
- One customer felt that their negative review was removed, and that the business was unprofessional in their handling of criticism
