Miles & Miles has established itself as a reputable provider of luxury car hire services in London and beyond. Our unwavering commitment to delivering exceptional customer experiences through our meticulously curated fleet and dedicated team has placed us at the forefront of the industry.
Car Hire in London
Experience the thrill of cruising through the vibrant streets of London in a luxurious vehicle from our extensive collection. Choose from iconic brands like Audi, BMW, Jaguar, Land Rover, and Mercedes-Benz, all meticulously maintained to pristine condition.
Airport Meet & Greet Service
Never worry about navigating the airport again. Our professional "Meet & Greet" service ensures a seamless arrival experience, with a personalized transfer from the airport to your chosen vehicle.
Home Delivery Service
Enjoy the convenience of having your dream car delivered directly to your doorstep. Our Home Delivery service eliminates the need for transportation to our office, making the rental process effortless.
Corporate & Business Services
We cater to the unique needs of businesses with our tailored corporate vehicle services. From accident management to long-term car hire, we provide comprehensive solutions to optimize your fleet operations.
Commitment to Excellence
At Miles & Miles, we believe in exceeding expectations. Our dedication to unparalleled customer service, reflected in our transparent pricing and dedicated team, is evident in every interaction. We are committed to offering a seamless and enjoyable car hire experience.
Vision and Values
Our vision is to provide our clients with an unparalleled luxury car hire experience through innovative technology, exceptional customer service, and an unparalleled fleet.
Our values of integrity, professionalism, and innovation guide us in everything we do. We are committed to:
- Delivering genuine and personalized experiences
- Maintaining a diverse and curated fleet
- Providing exceptional customer service through every interaction
- Continuous technological advancements to enhance the rental process
General Experience
The majority of customers have had a positive experience with the car rental company, citing fuss-free registration, good quality cars, and fair rental fees. Many have praised the friendly and helpful staff, with several reviewers mentioning specific staff members who went above and beyond to ensure a smooth rental experience.
Vehicle Quality and Condition
Reviewers have been impressed with the quality and cleanliness of the vehicles provided, with one reviewer mentioning a brand new car and another praising the impeccably clean Volvo X40.
Customer Service
Customer service has been a strong point for the company, with many reviewers commenting on the friendly and accommodating staff. Several reviewers have mentioned that the staff were helpful in selecting a suitable car and making the rental process easy.
Convenience and Location
The company's location has been convenient for many reviewers, with one mentioning that the car was delivered to their hotel in Central London. Another reviewer noted that the rental process was quick and easy, taking no more than 15-20 minutes.
Negative Experiences
However, not all reviewers have had a positive experience. Two reviewers have reported negative experiences, one citing a poor experience with a Saturday delivery and the other expressing frustration over being charged for a small chip in the windscreen.