Transforming Smiles, Transforming Lives
A family-run establishment since 1991, Trilbys Barbershop and Hairdressers has been providing exceptional service and outstanding value to the people of Basingstoke. With three conveniently located shops throughout the town, we pride ourselves on offering precision haircuts, friendly service, and exceptional value for money, all in a welcoming and modern environment.
Our Mission
Our mission is to provide precision haircuts by people with passion at an affordable price. We welcome clients of all ages into our relaxed and modern salons, offering precision cutting combined with friendly service and excellent value for money.
Family Values, Family Business
Trilbys is a family-run business with a rich history in Basingstoke. Founded by husband and wife team Andrew and Geraldine in 1991, the business has grown into a thriving enterprise with the help of their children, Robert and Charlotte. This deep-rooted family connection fosters a welcoming and comfortable atmosphere where both adults and children feel at ease.
Services for Everyone
We cater to the whole family, offering comprehensive services for men, women, and children. Our skilled and passionate team of barbers and hairdressers are skilled in various styles and techniques, ensuring you receive a personalized and satisfying experience.
Our Services Include
- Precision haircuts and styling
- Hair coloring and highlighting
- Blow-drying and styling
- Children's haircuts
- Shaves and beard trims
A Welcoming Environment
Our shops are designed to be comfortable and inviting, with a focus on creating a relaxing and enjoyable experience for our clients. We have entertainment options for younger clients, including Playstation games and coloring books, and several novelty chairs for the toddlers.
Quality and Affordability
We believe that quality haircuts should be accessible to everyone, which is why we offer competitive prices without compromising on quality. We are confident that you will find excellent value for money at Trilbys.
Come experience the Trilbys difference!
Overview
Trilbys in Hook has received a mixed bag of reviews from customers, with some praising the salon's hairstyling services and others expressing disappointment and frustration.
Services and Attention to Detail
Many reviewers have praised the attention to detail shown by the stylists, with Stuart in particular being singled out for his exceptional skills and customer service. Ros Shepherd noted that Stuart took the time to understand what her teenager wanted and ensured he was happy with his haircut.
Cleanliness and Ambience
The salon has been praised for its bright, modern, and stylish interior, with Les Stevens mentioning the hand sanitiser in evidence and Steve Cunningham commenting on the professionalism of the staff.
Negative Experiences
However, there have been some negative reviews. Petula Nash was left feeling VERY ANGRY after being told they couldn't cut her hair despite having an appointment booked three months in advance.
Tom Maynes was confused by the "walk-in appointments available all day" sign in the window, only to be told by an employee that they only accepted appointments. Diogo Teles noted that the stylist was not gentle with his child, and Ben Laval received a poor haircut and was left with a smoke smell in his hair.
Recommendations
Despite some negative reviews, many customers have recommended Trilbys in Hook, with Jake Barry stating that he will definitely be returning and Les Stevens saying he would recommend the salon.
