Reliable, Honest, and Courteous: The Highway Coaches Difference
Highway Coaches has been a trusted provider of coach hire services throughout London and beyond for over 20 years. Founded by a close-knit family, we pride ourselves on delivering exceptional customer service, reliability, and a comfortable, enjoyable journey for every passenger. Our team is dedicated to ensuring your every travel need is met and exceeded.
Our Services
We offer a comprehensive range of services to cater to diverse travel needs, including:
**Private Hire Coaches
- Ideal for private events, day trips, corporate functions, and airport transfers.
- Various sizes available, accommodating groups from 29 to 75 passengers.
**School Coaches
- Reliable transportation for school tours, field trips, and daily school runs.
- Safe and comfortable journeys for children of all ages.
**Coach Tours
- Explore the UK and beyond with our organized coach tours to popular destinations.
- Enjoy the convenience of a complete travel package, including transportation, accommodation, and sightseeing.
**Specialized Trips
- Customized tours for sports events, concerts, hen/stag nights, and more.
- Specialized transportation for corporate meetings, conferences, and business trips.
**Additional Services
- Airport transfers (sub-contracted at Heathrow Airport)
- Guided tours
- Wheelchair accessible coaches
- Fully equipped coaches with Wi-Fi, entertainment systems, and refreshments.
Why Choose Highway Coaches?
- Family-run business: We offer a personalized and attentive service, ensuring your individual needs are met.
- Experience and expertise: Decades of experience transporting passengers safely and comfortably.
- Modern and comfortable coaches: Enjoy spacious and well-maintained vehicles equipped with entertainment and comfort features.
- Dedicated team: Our experienced and courteous drivers and staff are committed to providing exceptional customer service.
Get a Quote Today
Get a personalized quote for your transportation needs by completing our online form or contacting us directly on 020 8572 3535. We look forward to assisting you with your travel plans and ensuring a smooth and memorable journey.
Overall Quality of Service
Highway Coaches has received an overwhelming number of positive reviews, with a majority of customers expressing their satisfaction with the company's services. The majority of reviewers have given the company a perfect score of 5 stars, praising their professionalism, reliability, and dedication to providing excellent service.
Professionalism and Responsiveness
Many reviewers have commended Highway Coaches for their prompt responses, professional conduct, and attention to detail. The company's staff, particularly Mr. Parm, have been praised for their helpfulness, politeness, and willingness to go above and beyond to meet customers' needs.
Comfort and Facilities
Reviewers have consistently praised Highway Coaches for providing comfortable and well-maintained vehicles, complete with excellent facilities and seating. The company's coaches have been described as "brilliant" and "impressive, " with many reviewers noting that they were pleased with the cleanliness and condition of the vehicles.
Drivers and Staff
The company's drivers and staff have been singled out for their excellent customer service, with many reviewers praising their punctuality, helpfulness, and professional demeanor. Jack, a driver who was mentioned by one reviewer, was described as "friendly and attentive" and "a skilled professional."
Negative Reviews
One reviewer, Andrew, gave Highway Coaches a low rating of 1 star, complaining about the company's coaches blocking roads and causing traffic congestion. However, this negative review seems to be an outlier, with the majority of reviewers having a positive experience with the company.
