Where artistry meets excellence, and every piece tells a story.
Ashton & Grosvenor is a family-run estate agency that has been providing exceptional service to landlords, tenants, buyers, and sellers in Chester and beyond since 2010. Our mission is to deliver outstanding customer service, and we pride ourselves on our transparent and fair approach to estate agency.
Our Services
At Ashton & Grosvenor, we understand that every client is unique, which is why we offer a tailored approach to meet the individual needs of our landlords, tenants, buyers, and sellers. Our extensive range of services includes:
- Letting and property management for landlords
- Property sales and marketing
- Block management
- Rent protection and legal support for landlords
- Inventory management and tenant referencing
- Auction services for buyers and sellers
- Free valuations and market appraisals
Our Promise
We are committed to delivering exceptional service and achieving maximum values for our clients. Our experienced team is dedicated to providing a personable and professional service, and we strive to build long-term relationships with our clients. We are open 7 days a week, and 41% of our viewings are conducted outside normal working hours to ensure maximum flexibility for our clients.
What Sets Us Apart
At Ashton & Grosvenor, we are proud to be an independent family-owned and run establishment where traditional values and a personable service matter. We charge fair and transparent fees with no hidden extras, and we consistently achieve maximum values when selling and letting property. We treat our clients' properties with the utmost respect by wearing overshoes or removing our shoes when entering their property, just as we would our own home.
Testimonials
Don't just take our word for it! Our clients love us, and we have received numerous testimonials praising our efficient, helpful, and enthusiastic service. We have successfully let properties usually within a week to reliable tenants and have sold properties for up to 99% of the asking price.
Ashton & Grosvenor Property Reviews
Positive Experiences
The majority of reviewers had a positive experience with Ashton & Grosvenor, praising the agency's professionalism, helpfulness, and responsiveness. Many reviewers mentioned specific staff members, such as Andy, Diana, and Andrew Harding, who went above and beyond to provide excellent service. Reviewers appreciated the agency's ability to sell their properties quickly, often within a short period of time, and their efficiency in handling the sales process. Some reviewers also praised the agency's property management services, citing their professionalism and responsiveness in dealing with maintenance issues and rent collection.
Negative Experiences
A few reviewers had a negative experience with Ashton & Grosvenor, citing issues with communication, unprofessionalism, and a lack of empathy. One reviewer had a particularly bad experience with mold damage in their property, which the agency allegedly ignored. Another reviewer was disappointed when a viewing was cancelled without notice, and two other reviewers experienced issues with bookings and viewings not being recorded on the agency's system.
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