Comfort, Quality, and Excellence, Every Time
At Tetrad, we're passionate about creating exceptional, handmade furniture that brings comfort and style to any home. For over 50 years, we've been dedicated to providing our customers with the finest quality sofas, armchairs, footstools, and ottomans, all crafted with precision and attention to detail. Our commitment to excellence has earned us a reputation as one of the leading furniture makers in the UK.
Our Story
Our journey began with a vision to create beautifully crafted furniture that not only looks stunning but also provides the utmost comfort. Over the years, we've refined our craft, incorporating traditional techniques with modern innovations to produce truly exceptional pieces. Today, our collections boast a range of styles, from classic chesterfields to contemporary designs, ensuring there's something to suit every taste and preference.
Our Services
At Tetrad, we're dedicated to providing our customers with an unparalleled level of service. From the initial consultation to the final delivery, our team of experts will guide you through every step of the process, ensuring your experience with us is nothing short of exceptional.
Our services include:
- Design Your Dream Sofa: With our virtual configurator, you can create your ideal sofa, choosing from a range of styles, sizes, and fabrics. See your design come to life in your chosen space before placing your order.
- Free Fabric Samples: Can't decide on a fabric or colour? We offer free swatches to help you make an informed decision.
- Find a Stockist: Use our stockist finder to locate your nearest authorised dealer, where you can view and purchase our products.
Our Collections
Our extensive range of furniture collections includes:
- Tetrad Harris Tweed: Experience the beauty of Harris Tweed wool, handwoven exclusively in the Outer Hebrides.
- Spink & Edgar by Tetrad: Indulge in luxurious velvets, stunning prints, and comfort like no other, inspired by art deco glamour.
- Quirky Sofas: Make a statement with our unique sofa styles.
- Chesterfield Sofas: Classic and modern chesterfield sofas available in a wide choice of fabrics.
- Contemporary Collection: Soft silhouettes and smart shapes mixed with our signature sink-into-comfort.
- Loose Cover Sofas: Refresh and restyle with our loose cover sofa collection, featuring removable, washable covers.
Mixed Experiences at Tetrad Outlet
Positive Reviews
Tetrad Outlet has received praise for its wide range of furniture options, reasonable prices, and friendly staff. Many customers have reported a pleasant shopping experience, with helpful staff and no pressure to buy. The website and phone purchasing process have also been commended. Some customers have expressed satisfaction with their purchases, citing comfort and quality as key benefits.
Negative Reviews
On the other hand, some customers have expressed disappointment and frustration with their experiences at Tetrad Outlet. Issues include poor customer service, unhelpful staff, and defects in the furniture. Some customers have reported problems with the quality of the furniture, such as sagging seats and poor stitching. One customer had a negative experience working at the company, citing a manager who brought up controversial political topics.
Common Themes
Some common themes emerge from the reviews, including the importance of good customer service and the need for quality control in the manufacturing process. Several customers have highlighted the value of being able to see and try out furniture before purchasing, which is not always possible when buying online.
