Transforming Your Home, One Window at a Time.
At City Quay Dental Clinic & Implant Centre, we are dedicated to providing exceptional dental care to our patients in Dundee and beyond. Our state-of-the-art practice is committed to delivering high-quality private dental treatments, backed by the latest technology and a team of experts who pride themselves on providing impeccable patient care and exceptional results.
Our Services
As a centre of excellence for implants and cosmetic services, we offer a wide range of treatments designed to enhance your smile and improve your overall oral health and well-being. Our services include dental implants, cosmetic dentistry, general dentistry, facial aesthetics, and more. We focus on providing expert guidance and care to give you a smile makeover, enhance your confidence, and improve your overall oral health and well-being.
Our Expertise
With over 15 years of experience and over 3,000 implants placed, our team includes an in-house implantologist, cosmetic and associate dentists, dental nurses, hygienists, and support staff who are committed to providing exceptional results. Our award-winning professionals are certified by the Royal College of Surgeons, ensuring that our patients receive the highest standard of care.
Our Practice
Located in the heart of Dundee's city centre on the waterfront, our modern and comfortable practice is designed to provide our patients with an incomparable dental experience. We are a fully digital practice, using the latest technology to ensure precise and efficient treatments that help expedite treatments and contribute to greater patient comfort.
Why Choose Us
We understand that choosing a dentist can be a daunting task, but at City Quay Dental Clinic & Implant Centre, we strive to be incomparable. Our practice offers many advantages, including a team of experts with over 15 years of experience, state-of-the-art technology, and a modern and comfortable clinic set in a beautiful waterfront location. We are an award-winning practice, and our hand-selected team emphasises superior patient care and exceptional results.
Overall Experience
The reviews highlight a mixed bag of experiences at City Quay Dental Care. While many patients had a positive experience, some were left disappointed and frustrated.
Friendly and Professional Staff
Many reviewers praised the friendly and professional staff, saying they were made to feel at ease and were treated with kindness and understanding. The dentists were described as "amazing, " "lovely, " and "very professional." The receptionists were also commended for their helpfulness and efficiency.
Good Communication
Patients appreciated the clear explanations and instructions provided by the dentists, which helped them feel more comfortable and informed throughout their procedures.
Emergency Appointments
Some reviewers praised the practice for their timely response to emergency appointments, saying they were seen quickly and efficiently.
Communication Issues
Some reviewers experienced difficulties with communication, including not being able to get through to the practice by phone, being given incorrect information, or feeling misled about the services offered.
Staff Shortages and Long Waiting Times
Several reviewers expressed frustration with long waiting times, which were attributed to staff shortages and ineffective management of appointments.
Rude Receptionist and Negligence
One reviewer had a particularly negative experience with a rude receptionist and alleged negligence by a dentist, leading to a loss of trust in the practice.