Your partner in motoring excellence
A Family Tradition of Expertise and Customer Service
Walters Motor Group has proudly served the Norfolk and surrounding areas for over 40 years. Founded on a foundation of integrity and excellent customer service, we've built a reputation for honesty, transparency, and professionalism. We're committed to providing our clients with a seamless and enjoyable car-buying and servicing experience.
Expert Services at Your Fingertips
Our skilled technicians offer a comprehensive range of services to keep your vehicle in optimal condition. From routine maintenance and MOT testing to complex repairs and diagnostics, we're equipped to handle all your automotive needs. We also offer:
- Car Finance: Find the perfect financing plan to match your individual needs and budget.
- Part Exchange: Trade in your old vehicle for a competitive offer towards a new or used vehicle from our extensive selection.
- Paint Protection & Extended Warranties: Protect your investment with professional paint protection and extended warranties for added peace of mind.
A Vast Selection of Quality Vehicles
Our extensive used car and commercial vehicle selection is meticulously inspected and prepared to the highest standards. We offer a diverse range of vehicles to cater to every taste and budget, including:
- Popular Cars: Choose from trusted brands like Volkswagen, Mercedes, Land Rover, Mini, Ford, and many more.
- Commercials: Find the perfect truck, van, or SUV to meet your business needs.
Exceptional Customer Care
At Walters Motor Group, we understand that car buying and servicing can be stressful. Our dedicated team is committed to providing exceptional customer care every step of the way. We offer:
- Personalized and knowledgeable sales consultations
- Transparent pricing and clear communication
- A dedicated customer service team to assist you throughout the process
Choose Walters Motor Group for
- Unparalleled customer service and personalized attention
- Wide range of quality vehicles and competitive prices
- Comprehensive range of services and repair options
- Transparency and honesty in all our dealings
- A trusted local business with over 40 years of experience
Service and Sales
The majority of reviewers have had a positive experience with Walters Motor Group, praising the excellent customer service and smooth transaction process. Many reviewers have mentioned being treated professionally, courteously, and with a high level of helpfulness by staff members such as Daniel, Adam, Ross, and Debbie.
Negative Feedback
However, one reviewer, Karl Jones, had a negative experience with the after-sales service, citing a lengthy wait for a repair and being subsequently fined by the DVLA due to a paperwork error.
