Ride with confidence, repair with expertise
At Colin Graham Residential, we are dedicated to providing the highest level of service to our clients, built on a foundation of expertise, integrity, and a passion for delivering exceptional results. Since our establishment in 2016, we have grown to become one of Northern Ireland's leading estate agents, with a strong reputation for delivering results, customer satisfaction, and community involvement.
Our Services
We offer a comprehensive range of services to cater to all your property needs, including residential sales, residential lettings, commercial sales, commercial lettings, written valuation work, auctions, financial services, and house removals. Our team of experienced professionals is equipped to provide expert guidance and support throughout every step of the property journey, ensuring that our clients' needs are always at the forefront of our operations.
Our Philosophy
At Colin Graham Residential, we believe in building long-term relationships with our clients, founded on trust, transparency, and a deep understanding of the local market. We take pride in presenting our clients' homes in the best possible light, showcasing them to the widest possible audience, and achieving the maximum value in the shortest possible time. Our commitment to excellence is reflected in our award-winning service, and we are proud to have been recognized as one of the top estate agents in Northern Ireland.
Our Community Involvement
Giving back to the community is an integral part of our business culture. We are proud to have set up #TeamCGR, our community and charity division, dedicated to making a positive impact on the communities we serve. We have established a lifetime partnership with Macmillan Cancer Support NI and the Northern Ireland Children's Hospice, contributing a portion of every property sale to support their invaluable work.
Our Values
At Colin Graham Residential, we are committed to upholding the highest standards of professionalism, integrity, and customer service. We believe in being approachable, accountable, and transparent in all our dealings, and we strive to build trust with our clients through open communication, expert advice, and a passion for delivering exceptional results.
Overview of Customer Reviews
Colin Graham Residential has received a majority of 5-star reviews from satisfied customers, praising their professionalism, excellent communication, and smooth sales processes.
Positive Experiences
Many reviewers praised the agency's staff, including Jason, Sarah, Andrea, Maggie, and David, for their friendly and approachable nature, as well as their knowledge and expertise in the field. The reviewers appreciated the regular updates and communication throughout the sales process, which made the experience less stressful and more enjoyable.
Areas of Strength
- Professionalism and expertise of the staff
- Excellent communication and regular updates
- Friendly and approachable nature of the staff
- Smooth and stress-free sales process
Negative Experiences
A few reviewers had negative experiences, citing poor communication, rudeness from staff, and feeling like the agency was only interested in their commission. One reviewer had a horrendous experience with the agency, feeling threatened and deceived during the sales process.
Areas for Improvement
- Communication and responsiveness to customer inquiries
- Ensuring all staff members are courteous and respectful
- Prioritizing customer needs over commission
