Welcome to United Car Centre Ltd, your trusted used car dealer in Fratton, Portsmouth!
Established in 2013, we pride ourselves on offering a diverse selection of high-quality, affordable used cars alongside exceptional customer service. Our team is dedicated to finding you the perfect vehicle to meet your needs and budget.
Our Values
At United Car Centre, we believe in:
- Choice: With over 70 used cars to explore, you'll find the perfect vehicle for you.
- Value: We offer competitive prices without compromising on quality.
- Service: Our team provides exceptional customer service, guiding you through the process and answering your questions.
Why Choose United Car Centre?
- Quality Vehicles: All our cars undergo a thorough pre-delivery inspection and come with a new or recent service.
- Peace of Mind: Every vehicle comes with a comprehensive parts & labour warranty for your added peace of mind.
- Transparent Pricing: We display all prices clearly and offer competitive market rates.
- Exceptional Customer Service: Our friendly and knowledgeable staff are always happy to help.
Our Services
We offer a range of services to make your experience with United Car Centre as smooth and enjoyable as possible. These include:
- Part Exchange: Trade in your old car towards the cost of your new vehicle.
- MOT and Service: Get your new vehicle serviced and MOT tested.
- Warranty: Enjoy peace of mind with our comprehensive warranty coverage.
- AA Cars Standards: We adhere to the stringent standards of the AA Cars network, ensuring quality and transparency.
Ready to find your perfect car?
Contact us or visit our showroom in Fratton, Portsmouth today to explore our amazing selection of used cars and find the one that's right for you!
Dealership Experience
Positive Experience
The majority of reviewers had a positive experience with the dealership, praising the staff, particularly Hussein, for being friendly, courteous, and honest. They appreciated the lack of pressure and the attention to detail in addressing any issues that arose.
Rating Breakdown
- 5-star reviews: 5
- 1-star review: 1
Specific Comments
- Honesty and Transparency: Reviewers appreciated Hussein's honesty in pointing out problems with the car and ensuring that they were addressed before purchase.
- Good Communication: Several reviewers praised Hussein's communication skills, noting that he was responsive to their concerns and kept them informed throughout the process.
- No Pressure: Reviewers felt that they were not pressured into making a purchase, which made for a more pleasant experience.
Negative Experience
One reviewer had a highly negative experience, citing issues with the car's condition, poor communication, and a lack of customer care. They alleged that the dealership was unwilling to fully refund them or take responsibility for the car's problems.
Common Issues
- Car Condition: The negative reviewer reported that the car had significant issues, including corrosion, brake problems, and faulty suspension.
- Lack of Customer Care: The same reviewer felt that the dealership did not take their concerns seriously and failed to provide adequate support.
