Because we believe in quality and commitment as much as you do.
At Marlow's Diamonds, we pride ourselves on being a trusted and affordable luxury jeweller, providing a unique and exceptional experience for our customers. With over 70 years of experience, we have built a reputation for expertise, quality, and commitment to our customers. Our story began in 1951, and since then, we have been dedicated to helping countless couples express their love and commitment.
Our Services
At Marlow's Diamonds, we offer a wide range of services, including bespoke diamond search, sustainable diamonds, and certified diamonds. We understand the importance of finding the perfect diamond, and that's why we have a team of experts who can help you find the perfect ring. Our diamonds are certified by the Gemological Institute of America (GIA), ensuring that you receive the highest quality diamonds.
Why Choose Marlow's Diamonds?
At Marlow's Diamonds, we believe in providing exceptional service, quality, and value to our customers. We have over three generations of experience in the industry, and we take pride in our ability to provide bespoke diamond rings that are designed to make our customers' special moments unforgettable. Our diamonds are polished to the highest standards, and we ensure that they visually appear larger than their carat weight.
Certified Diamonds
At Marlow's Diamonds, we are committed to providing certified diamonds that are certified by the GIA. This ensures that our diamonds are of the highest quality and provide longevity. We are confident that our diamonds will withstand the test of time and continue to sparkle for years to come.
Testimonials
At Marlow's Diamonds, we pride ourselves on our exceptional service and customer satisfaction. Here is what some of our satisfied customers have to say:
Sana Anwar: "I am a customer of the Birmingham store and I am very pleased with my purchase 6 years on. I bought a white gold diamond necklace and earrings set and am still delighted with my purchase. The staff are friendly and accommodating. They do regular cleaning of my set and any problem I have had they have been happy to help. I would definitely recommend this place. A million times better than the high Street and the aftercare is top notch!"
Sandy K: "Received the best service from Kay, professional, welcoming, and attentive from browsing to purchasing. Wasn't rushed at all like most places we had also visited, felt at ease to take as long as we wanted until we found the perfect ring and that's all down to Kay! Thank you so much and we hope to be served by you again in the near future."
Ranjeet Sehgal: "My husband surprised me with a visit to Marlows Diamonds in Birmingham last month. As it is approaching our 10-year wedding anniversary, he wanted to buy me an eternity ring as a gift. I was absolutely stunned and pretty emotional when we'd arrived. We were greeted by a lovely lady at the door and then met by Kay at one of the counters. Kay was fabulous in helping us pick the perfect eternity ring, she was so attentive and knowledgeable, the whole experience was amazing. Thank you Kay, we'll see you in 10 years."
Get in Touch
For any further information or advice, please do not hesitate to contact us. Our team of experts are always happy to help and provide guidance.
Exceptional Customer Service and Quality Products
Positive Experiences
The majority of reviewers had an exceptional experience at Marlow's, praising the staff's knowledge, politeness, and helpfulness. Many reviewers highlighted the excellent customer service they received, with staff members going above and beyond to ensure they found the perfect ring.
Rings and Quality
Reviewers were thrilled with their ring purchases, praising the quality, design, and value for money. Some reviewers noted that the staff were knowledgeable about the products and helped them make informed decisions.
Fast and Efficient Service
Several reviewers praised the quick and efficient service, with some mentioning that they were able to take their rings home on the same day or receive them quickly.
Disappointment with Ring Quality
One reviewer expressed disappointment with the quality of their ring, mentioning that the big diamond came out and that they had to return it multiple times for repairs.
Parking Issues
The same reviewer mentioned that it was inconvenient to have to keep coming back to the store for repairs and that parking was a problem.
