Your Property, Our Priority
Here at Progressive Lets, we pride ourselves on being the leading independent estate agent in Peterborough and the surrounding areas, specialising in residential lettings and property management. Our team understands that your property is your most important asset, and we are committed to providing a personalised service to our landlords and tenants alike.
Our Services
We offer a comprehensive range of services, including property management, lettings, property sourcing, HMO specialist services, and property refurbishment. Our team will source tenants who take care of your property and provide property management, including 24-hour emergency support and an award-winning customer service. For tenants searching for a place to live or stay short term, we offer a wide range of rental properties in Peterborough city centre and the surrounding area.
A Personal Service
As a small yet aspirational letting agency in Peterborough, we offer an excellent customer service to all our landlords and tenants. All our estate agents are well trained with many years of combined experience, displaying close attention to detail and maintaining a high standard of customer care and professionalism. We always aim to be at the forefront of the lettings market while embracing traditional values - this lets us offer a wide range of property management services with a high degree of quality.
Why Choose Us
Our team of highly experienced estate agents want to make letting and renting in the Peterborough area a smooth, stress-free and enjoyable experience for landlords and tenants alike. We are passionate about estate agency services, and our commitment to being the best letting agent in the UK has driven our success. Why not pop into our Peterborough office and meet the team?
Testimonials
Don't just take our word for it - here's what some of our satisfied customers have to say:
"Progressive Lets are a great letting agent with a wealth of knowledge. The whole team are warm and welcoming whenever I attend the office, and Henrietta has personally helped me resolve a number of queries."
"Progressive Lets have been nothing but helpful and professional and provide an excellent service. They are always polite, diligent and above all fair."
"Progressive Lets picked up the pieces when our previous letting agent went bust. All of the team have been great all the way through, guiding us where needed."
"I was a little wary of using a letting agency but Paul and the others have been fantastic. They found us the perfect tenant and took care of all of the arrangements."
"Very professional service. Henrietta and the team are very polite and very helpful. They are far more knowledgeable than any other letting agent."
Overview of Reviews
Progressive Lets, a letting agency, has received a mix of positive and negative reviews from customers. The reviews highlight the agency's strengths and weaknesses in terms of customer service, communication, and property management.
Positive Reviews
The majority of reviews praise the agency's friendly and helpful staff, prompt communication, and efficient problem-solving. Many customers have expressed gratitude for the agency's efforts in resolving issues and providing excellent customer service.
Key Strengths
- Friendly and helpful staff
- Prompt communication and responsive to customer queries
- Efficient problem-solving and issue resolution
- Professional and courteous service
Negative Reviews
A minority of reviews express dissatisfaction with the agency's service, citing issues with property maintenance, unprofessional staff, and poor communication.
Key Weaknesses
- Property maintenance issues, such as mould and damage
- Unprofessional and unfriendly staff
- Poor communication and lack of response to customer queries
