At Riverside House Hotel, we pride ourselves on providing exceptional hospitality and outstanding service to our guests. Located on the edge of the River Lark in Mildenhall, our hotel offers a tranquil retreat for those seeking a relaxing getaway or a convenient base for exploring East Anglia.
Our History
Originally built in 1720 as a house, our hotel has undergone a significant transformation over the years, maintaining its historic charm while incorporating modern amenities and comforts. Our hotel was recently purchased by Brian and Kelly Keane, owners of the Cameron Hotel Collection, who originally owned the hotel between 1999 and 2005.
Our Services
Our hotel offers an array of fabulous bedrooms, elegant public areas, restaurant, and banqueting rooms, perfect for weddings, corporate events, and other celebrations. Our Garden Room restaurant serves breakfast, lunch, and dinner from Monday to Sunday, with an extended dining area that flows into the sun-soaked garden alongside the River Lark, making it an ideal spot for families and dog lovers.
Our talented chefs prepare high-quality, gourmet or bistro-style food, emphasizing locally sourced and seasonal produce, ensuring the freshest ingredients. We also offer dog-friendly rooms, free parking, and free WiFi throughout the hotel, making us the ideal choice for both residential and non-residential guests.
Our Commitment
At Riverside House Hotel, we pride ourselves on our customer service and attention to detail. Our staff are encouraged to look after your every need, ensuring a comfortable and relaxing stay. We invite our guests to enjoy our riverside gardens, a fitting backdrop to your wedding, celebratory event, or simply a glass of wine before dinner in our Garden Room.
What Our Guests Say
Don't just take our word for it! Our guests have praised our hotel for its welcoming atmosphere, delicious food, and excellent service. We strive to continuously improve and exceed our guests' expectations, and we look forward to welcoming you to our hotel.
Overview of Reviews
The majority of reviewers had a positive experience at the Riverside Hotel, praising the hotel's cleanliness, comfortable rooms, and excellent service.
Room Quality and Cleanliness
The hotel's rooms were described as "nice and comfy" and "spotless" with "crisp and fresh" linens. However, one reviewer mentioned that their bathroom floor had a crack running across it due to incorrect materials being used.
Service
The hotel's staff received high praise for their friendliness, helpfulness, and attentiveness. Many reviewers mentioned the excellent service, with one reviewer stating that the staff "made each and everyone feel special".
Food and Dining
The hotel's food was described as "delicious" and "top-notch". Reviewers praised the breakfast options, saying it was "the best breakfast" they'd had at a hotel. However, one reviewer mentioned that their breakfast was "greasy" and the bacon was "undercooked".
Location and Facilities
The hotel's location was described as "perfect" and "lovely", with "beautiful grounds" and a "fantastic garden". The hotel's facilities, including the restaurant and bar, were also praised.
Negative Comments
Some reviewers mentioned minor issues, such as a cracked bathroom floor, a dusty room, and a rowdy fellow guest. However, these issues were not enough to detract from their overall positive experience.
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