At Motorparks, we're more than just a car dealership. We're a commitment to a sustainable future, where we strive to make a positive impact on the planet. As part of the award-winning Cambria Automobiles group, we embody excellence in customer service and sustainable practices. Our journey began in 1956 when Frederick Chambers founded MotorParks with the first business in Brook Street, Brentwood, trading as a Service, Repair Workshop, and Petrol Station. Since then, we've expanded to become a leading used car supermarket, offering a wide range of high-quality vehicles from renowned family brands like Renault, Ford, Peugeot, and Fiat.
Our Mission
As we drive towards a net-zero future, we're committed to providing exceptional customer service, unparalleled expertise, and a vast selection of pre-owned vehicles. Our goal is to make a positive impact on the environment while ensuring our customers receive World-Class motoring experiences. We're dedicated to reducing our carbon footprint and becoming carbon-neutral, making us a responsible business that prioritizes the well-being of our customers, employees, and the environment.
Our Services
As a used car supermarket, we offer a range of services designed to provide our customers with excellent value, unparalleled advice, and a personalized buying experience. Our services include:
- Lifetime Maintenance Plan: We understand that routine maintenance is essential for the longevity of your vehicle. Our Lifetime Maintenance Plan provides regular maintenance and servicing, ensuring your vehicle remains in top condition.
- Financing Options: We offer financing solutions to help you find the perfect vehicle and manage your budget effectively.
- After-Sales Support: Our dedicated team is committed to providing exceptional after-sales support, ensuring you receive the best service and assistance should you require it.
Our Commitment
At Motorparks, we're committed to driving change and becoming a leader in sustainability. We're dedicated to reducing our carbon footprint, using eco-friendly practices, and promoting environmentally responsible behaviors within our organization. By choosing Motorparks, you're supporting a business that cares about the planet and is committed to making a positive impact.
Join the Drive to Net Zero
As we revolutionize not only how you drive but how we all shape the world, we invite you to join us on this journey. Visit one of our dealerships, explore our latest stock, and discover how our commitment to sustainability can make a difference in your daily life.
Summary of Reviews
The reviews of Motorparks dealership have been mixed, with both positive and negative experiences reported by customers.
Key Issues
- Inaccurate or incomplete service history: Several customers reported that the dealership had failed to disclose or had misstated the service history of the vehicles they purchased.
- Fraudulent or inaccurate invoicing: Certain customers claimed that the dealership had provided them with fraudulent or inaccurate invoices for work done on their vehicles.
- Poor customer service: Some reviewers reported that the dealership's customer service was unhelpful, unapologetic, and unprofessional, with staff being dismissive or deceitful.
Positive Comments
Key Strengths
- Excellent customer service: Many customers praised the dealership's staff for providing excellent customer service, particularly Sami, Neil, Dave, Tom, and Andy.
- High-quality vehicles: Several reviewers reported that the vehicles they purchased were in excellent condition and represented good value for money.
