Business Details
Trusted Architectural Ironmongery Supplier in the UK
Handle Hardware, trading as Phoenix Sales (RJ) Ltd, has been a trusted specialist in architectural ironmongery for over 30 years. We provide a comprehensive range of high-quality products, including door handles, locks, hinges, and ironmongery schedules, serving both trade and private customers across the UK. Our team holds Guild of Architectural Ironmongers (GAI) qualifications, ensuring compliance with the latest building and fire regulations.With next-day delivery on stocked items and a commitment to competitive pricing, we support projects from office fit-outs to listed buildings. Our free ironmongery scheduling service, delivered by RegAI-qualified professionals, ensures precision in meeting project specifications. Recognised for excellence on Trustpilot, we continuously expand our product range to offer innovative solutions that combine functionality with aesthetic appeal.
Services
Door Handles
Locks
Hinges
Door Closers
Panic Hardware
Ironmongery Scheduling
Next-Day Delivery
Highlights and features
- We offer next-day delivery on 10,000+ stocked ironmongery products.
- Our RegAI-qualified team ensures compliance with fire and building regulations.
- Free ironmongery scheduling service for architects and contractors.
- Competitive pricing backed by 30 years of industry expertise.
- Rated Excellent on Trustpilot for customer service and product quality.
Associations and certifications
- Guild of Architectural Ironmongers (GAI)
What people say
Next-day delivery
Competitive pricing
Excellent Trustpilot rating
Free scheduling service
Wide product range
Services
Architectural Ironmongery Supply
We supply a comprehensive range of architectural ironmongery products, including door handles, locks, hinges, and safety hardware. Our inventory caters to both trade and private customers, ensuring compliance with fire and building regulations. With thousands of items in stock, we guarantee reliable solutions for residential and commercial projects.
Ironmongery Scheduling
Our GAI-certified team provides free ironmongery scheduling services for architects and contractors. We create detailed door-by-door specifications, master key charts, and compliance documentation. This ensures projects meet fire safety standards and operational requirements while streamlining procurement and installation processes for efficiency.
Next-Day Delivery
We offer next-day delivery on all stocked items across the UK when ordered before 1pm. Our logistics network ensures timely delivery to support project deadlines. Urgent orders receive priority handling, with options for AM delivery slots and partial shipments available to maintain project timelines without compromising service quality.
Fire Door Compliance
Our fire door ironmongery solutions include closers, seals, and panic hardware designed to meet strict safety regulations. Products are selected and scheduled by RegAI-qualified professionals to ensure compliance with current fire legislation. We provide certified components that enhance life safety in commercial and residential buildings.
Trade Account Services
We offer dedicated support for trade customers, including bulk ordering, project pricing, and account management. Our team provides technical advice and product selection assistance tailored to large-scale projects. Trade clients benefit from preferential pricing, extended payment terms, and priority access to new product launches and industry certifications.
People
Paul Lewis
Customer Service Manager
Paul leads our customer service team, ensuring exceptional support for trade and private clients. With decades of industry experience, he oversees order fulfillment, client inquiries, and service improvements. His team's dedication earned Handle Hardware the 'Promising Ironmonger of the Year' award.
Questions
What delivery options are available?
We offer next-day delivery on stocked items when ordered before 1pm. Standard delivery costs £6.95 or is free for orders over £100 ex VAT. AM delivery options and collections from our Dagenham warehouse are also available.
Do you provide ironmongery schedules?
Yes, our GAI-certified team offers free ironmongery scheduling services. We create detailed door-by-door specifications, master key charts, and compliance documentation to meet project requirements and building regulations.
Are your products fire safety compliant?
All fire door hardware meets current UK regulations. Our RegAI-qualified team ensures products like closers, seals, and panic hardware are selected and installed to enhance life safety in commercial and residential buildings.
Can I return items?
We accept returns within 14 days of delivery for a full refund. Items must be unused and in original packaging. Customers are responsible for return shipping costs unless the item is faulty or incorrect.
What accreditations do you hold?
We are members of the Guild of Architectural Ironmongers (GAI). Our team holds RegAI qualifications, ensuring expertise in ironmongery scheduling and compliance with fire and building regulations.
Do you serve trade customers?
Yes, we specialise in trade accounts with benefits including bulk pricing, project support, and dedicated account management. Our team provides technical advice and compliance documentation for large-scale projects.
