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Our History and Values

Streatham Hill Veterinary Surgery has proudly served the local community for over 35 years. We are a team of passionate and experienced vets and nurses who are dedicated to providing exceptional care and compassionate treatment to every pet that comes through our doors.

Our core values are:

  • Compassion: We understand the unique bond between you and your pet and treat every animal with the utmost care and empathy.
  • Excellence: We are committed to providing the highest quality healthcare and diagnostics using cutting-edge equipment and technology.
  • Accessibility: We offer a full range of services at competitive prices, and we are committed to transparency and communication.
  • Community: We actively support local initiatives and believe in building strong relationships with our clients through open communication and personalized care.

Our Services

We offer a comprehensive range of services for all stages of your pet's life, including:

Preventative Care

  • Routine vaccinations and parasite control
  • Dental care
  • Nutritional consultations

Advanced Diagnostics and Treatments

  • State-of-the-art imaging technology for early disease detection
  • Surgical and dental procedures performed by experienced veterinarians
  • Advanced medical care for both common and complex conditions

Comprehensive Care

  • Emergency and critical care services
  • Hospitalization and intensive care
  • Pet travel consultations and boarding services

Client-Focused Approach

  • Personalized consultations and clear communication
  • Online pet portal for convenient appointment scheduling and access to medical records
  • Flexible payment plans and financing options available

Community Involvement

We are committed to giving back to the community by:

  • Supporting local animal shelters and charities
  • Sponsoring local events
  • Providing educational workshops and seminars for pet owners
Reviews
Positive: The staff were professional, friendly, and caring, with many reviews highlighting the importance of the vet's ability to communicate effectively with pet owners.
Negative: Some customers reported a lack of knowledge or caring from the vets, leading to concerns about their pets' health and well-being.

Overall Experience

The reviews for this veterinary practice are mixed, with some customers having overwhelmingly positive experiences while others had negative and concerning outcomes.

Positive Comments

  • The staff were professional, friendly, and caring, with many reviews highlighting the importance of the vet's ability to communicate effectively with pet owners.
  • The practice was praised for its prompt service, with many customers expressing gratitude for being seen on short notice, including on Christmas Day.
  • The practice's pet plans were also seen as a useful and affordable option for pet owners.

Negative Comments

  • Some customers reported a lack of knowledge or caring from the vets, leading to concerns about their pets' health and well-being.
  • One customer's pet almost died under the practice's care due to alleged inadequate treatment and poor hygiene standards.
  • Another customer reported losing two beloved pets due to the practice's lack of knowledge about caring for rabbits.
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