- Bigger, Brighter, Lighter
Roger Pope & Partners is an independent opticians situated in the heart of London. Our unique practice is dedicated to providing exceptional eye care and personalized service to our clients. Our team of experts, led by Roger Pope, has been providing top-notch services for over 30 years, earning us a Royal Warrant of Appointment to Her Majesty The Queen in 2006 and HRH Prince of Wales in January 2014.
Our Philosophy
At Roger Pope & Partners, we are committed to creating a warm and welcoming environment for our clients. Our traditionally furnished surroundings are designed to make you feel at ease, and our team of experts is dedicated to providing personalized service and attention to detail. We take pride in our ability to offer a unique and individualized experience, setting us apart from larger optical groups.
Our Services
We offer a wide range of services, including comprehensive eye examinations, contact lens fittings, and frame styling. Our team of optometrists and dispensing opticians are experienced in dispensing prescriptions from leading Harley Street ophthalmologists and optometrists. We also have an on-site optical lab, enabling us to provide accurate and efficient service.
Eye Examinations
Regular eye examinations are essential to maintaining your optical health and comfort. Our comprehensive eye examinations are designed to ensure that your prescription meets your individual needs and requirements. Our team of optometrists uses the latest technology to provide accurate and thorough examinations, and our dispensing opticians are skilled in fitting frames and lenses to meet your specific needs.
Eyewear and Accessories
We offer a wide range of eyewear and accessories, including luxury eyewear, sports eyewear, and solid gold eyewear. Our dispensing opticians are skilled in helping you select the perfect frames to suit your face shape, style, and prescription. We also offer a variety of accessories, including cases, monocles, and pendant magnifiers.
Our Team
Our team is dedicated to providing exceptional service and care to our clients. Led by Roger Pope and our Practice Manager, Priti Kotecha, our team of optometrists, dispensing opticians, and support staff are committed to ensuring that you receive the best possible service and care.
Exceptional Service and Friendly Staff
The majority of reviewers praised the exceptional service and friendly staff at Roger Pope. Dani, Stephen, and Steve were mentioned specifically for their excellent communication skills, efficiency, and professionalism. The staff were described as kind, welcoming, and genuinely caring about their customers.
Excellent Selection and Knowledge
Many reviewers complimented the excellent selection of glasses and lenses, including high-end brands like Lotos and DF Weber. The staff were knowledgeable and able to offer expert advice, even refusing payment for small repairs.
Positive Experience
Reviewers appreciated the pleasant and tranquil atmosphere, with some mentioning the beautiful surroundings. The eye examination was described as thorough and detailed, with staff taking the time to explain the results and offer suitable solutions.
Negative Experiences
However, two reviewers had a negative experience. One reviewer was disappointed with the service, finding the staff member snobby and unhelpful. Another reviewer was charged for a lens replacement that they believed was the shop's responsibility.
