Transform your space, reflect your style
Nest is a leading online furniture and homeware destination, celebrating 20 years of bringing beautifully crafted pieces into homes across the globe. We are more than just a retailer - we are a community of passionate designers, lovers of quality, and advocates for mindful living.
Our Mission
Our mission is to inspire and empower you to create a home that reflects your unique style and brings joy. We curate a curated selection of contemporary and classic designs from respected brands and up-and-coming designers, offering a diverse mix of styles and budgets.
1. An Extensive Selection of Furniture and Homeware
From luxurious sofas and beds to statement lighting and elegant dining sets, our collection encompasses every room in your home, ensuring a cohesive and stylish aesthetic.
2. Quality You Can Trust
We prioritize quality and craftsmanship, selecting pieces that are built to last and become treasured possessions. Our commitment to sustainable design ensures responsible sourcing and ethical practices.
3. Expert Guidance and Inspiration
Our team of experts is available to guide you through the world of design, offering personalized recommendations and thoughtful advice to help you make informed choices.
4. Curated Collections and Trends
Stay ahead of the curve with our curated collections, featuring the latest trends and timeless classics, ensuring your home reflects your evolving style.
5. Seamless and Personalized Service
From hassle-free ordering and transparent tracking to our responsive customer service, we strive to make your experience with Nest seamless and enjoyable.
Join us on this journey to curate your dream home - a sanctuary filled with timeless design, lasting comfort, and personal inspiration.Overall Customer Service
Nest's customer service has been exceptional, with numerous reviewers praising their professionalism, attentiveness, and efficiency in resolving issues. The company has a dedicated team, with individual staff members such as Fatima, Sarah, and others, who have gone above and beyond to ensure customer satisfaction.
Website and Products
The Nest website is well-curated, showcasing a wide range of modern furniture, lighting, and accessories from established brands. Reviewers have been impressed with the quality and design of the products, with many commenting on the reasonable prices.
Delivery and Packaging
Some reviewers have noted issues with delivery and packaging, including delayed delivery due to Covid-19 related issues and damaged items upon arrival.
Customer Service Issues
However, there have been some instances where the customer service has fallen short. A reviewer was left unhappy with the resolution of a damaged item, feeling that the company was unfriendly and unwilling to provide a replacement or refund. Another reviewer experienced similar issues, feeling that the company's terms and conditions were overly strict.
