Discover the perfect piece or gift for any occasion
Our Story
For over four decades, Beadle & Hill Jewellers have been providing a first-class service in Carlisle, establishing ourselves as one of the North's finest independent retail jewellers. Throughout our history, we have proudly served generations of customers, offering a wide range of exquisite jewellery, watches, and other luxury items. Our dedication to quality, expertise, and personalized service has earned us a reputation for excellence in the region.
Our Expertise
As jewellery experts, we have a collective team of knowledgeable jewelers with over thirty years of experience. Our team of specialists has received extensive training in all aspects of jewellery, ensuring that we can provide the highest level of service and advice to our customers. Whether you're looking for a unique piece of jewellery, a bespoke design, or a specific brand of watch, our team is always happy to help.
Our Services
Our extensive group of suppliers enables us to provide a vast range of products, including high-end watches from renowned brands such as Rotary, Pequignet, Dreyfuss & Co, and Elliot Brown. We are proud to offer a variety of services, including:
- Bespoke Valuations: We provide expert valuations for your jewellery, including antique and collectible pieces.
- Watch & Clock Repairs: Our skilled technicians can restore and repair most types of timepieces, watches, and clocks.
- Silver Plate Repairs: We can restore and repair silver-plated items, including restoration of intricate details.
Nomination: Celebrating Life's Beautiful Moments
Nomination Italy offers a unique range of customisable jewellery, allowing you to express your individuality and create a one-of-a-kind piece. With a wide range of charms, bracelets, necklaces, rings, and earrings, you can design a piece that reflects your personality and style.
Join Us
Visit our store at 49b Scotch Street, Carlisle, CA3 8PD, and experience the Beadle & Hill Jewellers difference. Our knowledgeable team is always happy to help you find the perfect piece or gift. With our extensive range of products and services, you're sure to find something that meets your needs.
Contact Us
Tel: 01228 538080
Email: info@beadleandhill.co.uk
Customer Service
The reviews highlight the importance of customer service, with several customers praising the friendly and professional staff at Beadle & Hill. Kathleen, who purchased a birthday gift for her granddaughter, particularly commended the excellent customer service, saying that the staff were "friendly, professional, and gave excellent customer service." Hannah Chambers, who had her engagement ring resized, also praised Jo, who provided excellent service and kept her updated throughout the process.
Product Quality
However, not all customers were satisfied with their experience. Linda Graham, who purchased a bracelet for Christmas, was unhappy with the product, saying that it kept falling off and the engravings wore off quickly. Amit, who ordered wedding rings, experienced a series of disappointments, including delays and receiving the wrong model. He cancelled his order and felt that the company was incompetent and uncaring.
Website and Promotions
Robert commented that the website needs updating, as promotions were out of date. This highlights the importance of maintaining and updating online content to avoid confusion and disappointments.
Wedding Rings
Amit's experience with ordering wedding rings highlights the potential pitfalls of dealing with a company that may not deliver on their promises. His experience was marred by delays, mistakes, and a lack of apology or willingness to make things right.
Conclusion
In contrast to some of the negative experiences, several customers had positive experiences with Beadle & Hill. They praised the staff, the range of products, and the service. However, what stands out is that the company's reputation is fragile, and even one negative experience can have a significant impact.
