At TJ Levy, we pride ourselves on being one of the most renowned furniture retailers in the UK, with a rich history spanning over 75 years. Our commitment to providing exceptional quality furniture and exceptional customer service has earned us a loyal customer base that spans across generations. We take great pride in our extensive range of products, carefully curated to cater to diverse tastes and preferences.
Our Story
TJ Levy has been a household name in the furniture industry for decades, and our story is one of passion, dedication, and a relentless pursuit of excellence. From humble beginnings to becoming one of the largest furniture retailers in the UK, our journey has been marked by a steadfast commitment to quality, innovation, and customer satisfaction. Over the years, we have expanded our product range to include a vast array of furniture pieces, from sleek and modern sofas to elegant dining sets, and from comfortable beds to stylish home office solutions.
Our Services
At TJ Levy, we understand that every home is unique, and every customer has distinct preferences. That's why we offer a comprehensive range of services designed to make your shopping experience as seamless and enjoyable as possible. From our expert advice on fabric and leather upholstery to our bespoke furniture solutions, we strive to provide tailored support to help you find the perfect piece of furniture for your home. Our dedicated team of professionals is always available to assist you in finding the perfect product, and our hassle-free delivery and installation services ensure that your new furniture is delivered and set up with minimum fuss.
What Sets Us Apart
At TJ Levy, we believe that quality is not just about the products we sell, but also about the experience we provide. That's why we're committed to offering exceptional customer service, ensuring that every interaction with our team is a positive and memorable one. Our Price Promise ensures that you get the best value for your money, and our comprehensive warranty and after-sales support provide you with complete peace of mind. Whether you're looking for a statement piece of furniture or a comprehensive home makeover, we're here to help you create the home of your dreams.
Overall Experience
The reviews highlight a mix of positive and negative experiences with T.J. Levy. Many customers have praised the excellent service, friendly staff, and good quality products. However, some customers have expressed dissatisfaction with the business, citing issues with product quality, hypocritical behavior, and poor customer service.
Positive Experiences
Many customers have reported excellent service, with staff being friendly, helpful, and knowledgeable. The delivery process was also praised for being on time and efficient. The quality of products, particularly mattresses and sofas, was commended by several reviewers.
Negative Experiences
Some customers have reported negative experiences, citing issues with product quality, particularly with sofas and leather goods. There were also complaints about hypocritical behavior, with staff being friendly before a sale but unhelpful after a problem arose. One reviewer reported a poor experience with a returns policy, claiming that the business was unwilling to refund or exchange a faulty product.
Suggestions for Improvement
Some reviewers have suggested improvements, including reviewing prices to remain competitive with larger chains and improving the store's appearance.
