Let us help you make your dreams come true, one dress at a time.
At Trinity Glazing Ltd, we pride ourselves on being Edinburgh's largest glass merchant, suppliers to the trade and public. With a wide range of products and services, we cater to all your glazing needs, from double glazed units to UPVC windows and doors, and even glass repairs and replacement.
Our Services
We specialise in the supply of windows, UPVC doors, double glazing, and replacement windows in Edinburgh and the Lothians. Our team of experts is dedicated to providing a complete range of glazing products, ensuring that our customers receive only the highest quality products and services. We offer a glass and glazing supply-only service to the trade and public, making us a one-stop-shop for all your glazing needs.
Our Commitment to Sustainability
At Trinity Glazing Ltd, we take our environmental responsibility seriously. We are committed to continually improving our carbon footprint and reducing our impact on the environment. All our UPVC windows and doors are sourced from fully recyclable products, ensuring that no waste is generated. We are proud members of Zero Waste Leith, an initiative aimed at reducing waste and promoting sustainability in our community.
Our Team
Our team is the backbone of our organisation. We have built a highly skilled and professional workforce, whose contribution is constantly valued and rewarded to ensure the best possible client experience. Our team is led by our Managing Director, Jason Paterson, who ensures that our business stays true to its core values of tradition, innovation, and exceptional customer service.
Our Mission
At Trinity Glazing Ltd, our mission is to provide our customers with an unparalleled level of service, quality, and value. We strive to build long-lasting relationships with our customers, understanding their unique needs and providing them with tailored solutions. We are committed to continually improving our products and services, ensuring that our customers receive only the best.
General Experience
The overall experience with Trinity Glazing is largely positive, with many customers praising the company's prompt service, fair pricing, and professional staff.
Positive Experiences
Many customers have reported excellent experiences with Trinity Glazing, citing prompt service, fair pricing, and a high level of professionalism. The company's staff, including Craig, Kevin, and Ben, are frequently praised for their courteous and efficient service. Customers are also impressed with the quality of the company's work, noting that the finished products are of high quality and aesthetically pleasing.
Praise for Staff and Service
The staff at Trinity Glazing are consistently praised for their professionalism, courtesy, and efficiency. Customers appreciate the company's prompt communication, flexible scheduling, and meticulous attention to detail.
Negative Experiences
However, not all customers have had a positive experience with Trinity Glazing. Some have reported poor communication, unacceptable behavior from staff, and unmet expectations. In one instance, a customer was told that a window would take three weeks to arrive, only to be told later that it would take six to eight weeks.
Issues with Communication and Expectations
A few customers have reported issues with communication and unrealistic expectations. In one case, a customer was disappointed with the company's failure to communicate effectively, leading to frustration and upset.
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