If you like service with your service - call Nel's today
At Nels Garage, we are an independent, family-run car repair and servicing centre based in Hillington, Glasgow. Our mission is to provide a first-class vehicle repair and servicing experience, built on the values of honesty, reliability, and quality. We take pride in sourcing the best quality car and van parts, offering free impartial advice, and treating any complaints with urgency and an open mind.
Our Services
We offer a comprehensive range of car servicing and mechanical works, including car repairs, vehicle servicing, tyres, exhausts, MOTs, and car and van diagnostics. Whether you have a small car, a 4x4, or a light commercial vehicle, we are equipped to carry out all and any work required. Our team of professional and dedicated technicians share our ethos of quality workmanship, attention to detail, and excellence in customer service.
Our Promise
We promise to provide a service that is honest, reliable, and of the highest standard. We believe that true quality service should never come at a high premium, and we strive to deliver exceptional service at competitive prices. We are proud of our reputation and ensure that all our customers receive the best in service and standards.
What Sets Us Apart
At Nels Garage, we are passionate about your safety, and we know how important it is to have total peace of mind when you are driving. That's why we carry out all checks to the highest of standards, without charging extra for this quality. Our local pick-up and drop-off service is available, and we welcome customers from all over Glasgow and surrounding areas.
Our Commitment
We are committed to providing a service that exceeds your expectations. Whether you need a routine service, a repair, or an MOT, we aim to deliver exceptional service, every time. Our team is always on hand to address any concerns you may have, and we will always go that extra mile to ensure you have total peace of mind.
Overall Experience
The reviews indicate a mixed bag of experiences at the garage, with some customers having excellent experiences and others having poor ones.
Positive Experiences
Many customers praised the garage's service, stating that the staff were friendly, professional, and knowledgeable. Several reviewers appreciated the garage's honesty and reliability, with some even comparing it favorably to other garages they had used in the past.
Complaints about Staff and Service
On the other hand, some customers had negative experiences with the garage's staff, citing instances of poor communication, lack of expertise, and even dishonesty. A few reviewers reported being overcharged or having their cars returned in poor condition.