Your Local Sewing Machine Repair Shop
Redgwell Sewing Machines, nestled in the heart of Worcester Park, Surrey, boasts a rich heritage spanning over five decades. Founded in 1970, this family-run business has become one of Surrey's leading suppliers of sewing machines and unmatched expertise in repairs. Three generations of the Redgwell family have proudly contributed to the shop's success, fostering a strong sense of community and commitment to customer satisfaction.
**New Sewing Machines
Whatever your sewing aspirations, Redgwell Sewing Machines offers an unparalleled selection of new sewing machines to meet your unique needs. From basic hobbyist models to sophisticated overlockers, our partnership with renowned manufacturers like Janome, Elna, Singer, Frister and Rossmann, and Toyota ensures access to the latest technological advancements.
**Pre-Loved Sewing Machines
Seeking a sustainable and affordable option? Explore our carefully curated collection of used sewing machines! Each meticulously reconditioned machine comes with a comprehensive 3-month warranty, offering exceptional value and peace of mind.
**Expert Repair and Servicing
Our experienced technicians have over 40 years of industry experience, making them adept at repairing both domestic and industrial sewing machines. From minor mechanical issues to complex electrical problems, no challenge is too daunting. We offer comprehensive servicing options to keep your machine running smoothly and efficiently.
**Services for Schools and Businesses
Redgwell Sewing Machines is committed to supporting educational institutions and businesses. We provide tailored services for schools, offering classroom setups, workshops, and training programs to empower young minds and enhance productivity.
Overall Experience
The majority of customers have reported a highly positive experience with this sewing machine repair shop. They have praised the shop's owner and staff for their exceptional customer service, professionalism, and expertise in repairing sewing machines.
Customer Service
The shop's customer service has been commended for being friendly, welcoming, and efficient. Customers have appreciated the shop's ability to communicate effectively and keep them informed throughout the repair process.
Expertise and Knowledge
The shop's owner has been praised for his extensive knowledge and expertise in sewing machine repair. Customers have reported that he is able to diagnose and fix complex problems quickly and efficiently.
Specific Services and Repairs
Several customers have reported positive experiences with specific services such as needle replacement, overlocker repair, and tension adjustment. The shop has also been commended for its competitive pricing and willingness to share expert knowledge with customers.
Negative Experience
However, one customer reported a negative experience with the shop, citing that their sewing machine was returned with a new problem (a tapping sound) after being serviced. The customer was unsatisfied with the shop's response to this issue.
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