Townsend Garage boasts over four decades of experience in the automotive industry, serving the Stoke-on-Trent area with honesty, integrity, and a genuine commitment to customer satisfaction. We are a family-run business, and our team of experienced professionals are dedicated to offering top-notch service and competitive pricing for all your automotive needs.
An Established Tradition of Quality & Value
Founded in 1972, Townsend Garage has become renowned for its reliable repairs, honest assessments, and competitive prices. Our success rests on our unwavering commitment to quality and customer satisfaction. We are proud to have a thriving business built primarily on repeat business from loyal customers.
Our Services
We offer a comprehensive range of services to meet all your motoring requirements, including:
Vehicle Servicing & Repairs
- Routine servicing and maintenance
- Diagnostic checks and repairs
- Mechanical and electrical repairs
- Bodywork and paintwork
- Air conditioning repair and recharge
MOT Testing
- Convenient MOT testing available both by appointment and while you wait
- Comfortable waiting room with excellent visibility of your vehicle
- Honest and transparent MOT assessment and repair service
Car Sales
- A diverse selection of quality used cars to suit all budgets
- Individualized packages tailored to your needs and preferences
- Comprehensive history checks and warranties available
Emphasis on Transparency & Customer Care
At Townsend Garage, transparency and open communication are paramount. We always provide a clear cost breakdown before undertaking any work, ensuring you are fully informed and in control of the process. Our team is always happy to answer your questions and address any concerns you may have.
More than just repairs and sales, we take pride in offering
- A friendly and welcoming atmosphere where you will be greeted with a smile.
- Professional and qualified technicians with years of experience.
- Quality parts and materials to ensure optimal performance and longevity.
- Competitive prices and transparent billing.
Choose Townsend Garage for
- Honest and reliable service
- Commitment to transparency and customer service
- Comprehensive range of services
- Competitive prices and fixed job costing
- Family-run business with over 40 years of expertise
Overall Impression
Townsend Garage has received largely positive reviews from its customers, with many praising the garage's excellent customer service, competitive pricing, and high-quality workmanship.
Customer Service
Many reviewers have praised the garage's friendly and accommodating staff, with some mentioning that they go the extra mile to ensure customer satisfaction. The staff are knowledgeable, helpful, and polite, making customers feel valued and respected.
Workmanship and Pricing
Reviewers have been impressed with the garage's excellent workmanship, with many mentioning that the work was completed quickly and efficiently. The pricing is also competitive, with some reviewers comparing it favorably to other garages.
Positive Experiences
Many reviewers have had positive experiences with the garage, with some mentioning that they have been using the garage for years and have always received excellent service. The garage has also been praised for its ability to resolve issues quickly and efficiently, reducing stress and inconvenience for customers.
Negative Experience
However, one reviewer had a negative experience, feeling that they were overcharged for a job and that the garage took advantage of their lack of knowledge about cars.
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