Your Home Move, Made Easy
At Natures Vet Clinic, we are a modern, well-equipped, and caring small animal practice based in Paulton and Radstock, Somerset. Our surgeries possess a full range of surgical and diagnostic facilities, including digital X-ray, ultrasound scanner, and acupuncture for pets. Our mission is to provide lifelong support and care to pets and their owners, who naturally want the very best care for their pets. We encourage the whole family to be involved in the care of their pets and develop their understanding of how to care for their pets in the best and most responsible way.
Our Services
We offer a comprehensive range of traditional, high-quality veterinary services at affordable prices. Our experienced and suitably trained staff provide care and attention to your pet, from routine check-ups and vaccinations to surgery and diagnostic services. Our services include:
- Pet Nutrition Expert Advice
- Emergency Out of Hours
- Wellness Screenings for Pets
- Time to Say Goodbye
- Pet Health Club
- Online Payment
- Online Shop
Our Facilities
Our Paulton Surgery and Radstock Surgery facilities are modern, welcoming, and well-equipped to provide the care and attention your pet deserves. Our facilities include:
- Consultation rooms
- Quiet kennels for nervous cats
- Separate sterile operating theatre
- Diagnostic imaging: digital X-ray, ultrasound scanner
- Ample kennel space with walk-in kennels for larger dogs
- Large, easily accessible car park
- Ambulance Service
Our Team
Meet our team of experienced and dedicated veterinarians, veterinary nurses, and support staff who are committed to providing the highest level of care and attention to your pet. Our team includes Dr. David Tweedle, Clinical Director, Sharon Purnell, Practice Manager, and Gemma Toghill, Veterinary Nurse, among others.
Our Mission
Our practice policy is to provide lifelong support and care to pets and their owners. We believe that looking after a pet is one of the most responsible tasks that a family can set itself, and for this reason, we encourage the whole family to be involved in the care of their pets.
Overview of Reviews
The reviews of Nature's Vet in Paulton are a mixed bag, with some customers praising the practice's friendly, professional, and safe care, while others have had negative experiences with high costs, poor communication, and inadequate treatment.
Positive Experiences
Many customers have had positive experiences with Nature's Vet, describing the staff as friendly, welcoming, and professional. Some have praised the practice's ability to make them feel at ease, even in difficult situations such as saying goodbye to a beloved pet. The practice's willingness to accommodate special requests, such as assisting a customer with a bike, has also been appreciated.
Negative Experiences
On the other hand, some customers have had negative experiences with Nature's Vet. Several have complained about the high cost of services, with one customer feeling ripped off after being charged 112 for just 10 minutes of a vet's time. Others have criticized the practice's communication style, saying they were not given clear answers to their questions or were not kept informed about their pet's treatment. In one extreme case, a customer felt that the practice's failures in care led to the unnecessary suffering and eventual euthanization of their cat.
