We're not just agents, we're property professionals.
Introduction
Gates Estates stands out as a modern estate agent and property services company driven by a dedication to offering clients a more personal and proactive approach to estate agency. Established in 2008, we have rapidly built a reputation for excellence in Barnsley and the surrounding areas.
Our Expertise
We specialize in various services, covering all your property needs across the sales and lettings market. Our expertise encompasses:
Residential Sales
- Sales valuations and market analysis
- Marketing and negotiation strategies
- Efficient property transactions
- Dedicated and experienced negotiators
Lettings
- Tenant finding and referencing
- Property management services
- Rent collection and arrears management
- Comprehensive tenant screening procedures
Additional Services
- Mortgage and financial advice
- Development and investment opportunities
- Property management for landlords
Client-Focused Approach
Our team of friendly and knowledgeable staff prioritize client satisfaction. We listen carefully to your needs and work collaboratively with you to achieve your property goals. Our proactive approach and commitment to open communication ensure a seamless and successful experience for every client.
Our Achievements and Recognition
Over the years, we have received numerous accolades for our exceptional service, including:
- Best Barnsley Letting Agent of the Year (2017)
- Best Overall Agent of the Year (2017)
Commitment to Excellence
We are dedicated to providing our clients with:
- A personalised and tailored approach
- Regular updates and communication
- Competitive fees and transparent billing
- Access to a dedicated team of experts
Where We Are Today
Gates Estates continues to grow and expand its services, driven by a passion to provide exceptional customer service and achieve outstanding results for our clients. We are committed to staying at the forefront of the industry through continuous innovation and education.
Overall Experience
The reviews presented are a mix of highly positive and one negative experience with Gates Estates. The majority of reviewers have had an excellent experience with the estate agent, praising their professionalism, communication, and helpfulness.
Complaints and Issues
Leslie Cross had a poor experience with the estate agent, reporting frustration and disappointment due to a lengthy delay in fixing a fence issue between their house and a rented property. The issue was reported in 2022, and it took 18 months to resolve. Although the issue was eventually fixed, Leslie expressed disappointment in the agent's inability to deliver on promises and showed empathy.
Positive Experiences
Several reviewers praised Gates Estates for their exceptional service, highlighting the friendly and professional nature of the staff. They appreciated the agents' ability to communicate effectively throughout the process and willingness to accommodate their needs. The reviewers praised specific agents, including Rebecca, Emma, Sarah, and Rebecca Booth, for their efforts in making the experience smooth and stress-free.
