Extraordinary comes standard with us
Welcome to Corner Stone Furniture
Corner Stone Furniture is London's largest luxury furniture showroom, showcasing over 700 of the world's most exciting designers and brands under one roof. With over 30 years of experience in designing and selling contemporary furniture, our team is dedicated to providing exceptional service and expertise to make your furniture shopping experience unforgettable.
Our Vision
At Corner Stone Furniture, our mission is to provide a unique and unforgettable shopping experience for our customers. We strive to exceed your expectations by offering a vast range of contemporary furniture, exceptional customer service, and unparalleled expertise. Whether you're a homeowner, interior designer, or architect, we are committed to helping you find the perfect piece of furniture that reflects your personal style and exceeds your expectations.
Our Services
At Corner Stone Furniture, we offer a range of services to make your furniture shopping experience as seamless as possible. Our team of experts is dedicated to providing exceptional customer service, including:
- Interior Design: Our team of interior designers and architects work closely with clients to create bespoke designs that meet their unique needs and preferences. We offer a range of services, including space planning, 3D visualization, and selection of materials and finishes.
- Project Management: We understand that managing a furniture project can be overwhelming. That's why we offer project management services to ensure that your project is completed on time, within budget, and to your exact specifications.
- Trade Services: We offer a range of trade services, including trade accounts, discounts, and dedicated support for interior designers, architects, and developers.
- International Shipping: We understand that our customers come from all over the world. That's why we offer international shipping services to ensure that your furniture is delivered to your doorstep, no matter where you are in the world.
Our Showroom
Our stunning 30,000 square foot showroom is open 7 days a week and features an impressive range of contemporary furniture from over 700 of the world's most exciting designers and brands. From sofas and chairs to lighting and accessories, our showroom is a furniture lover's paradise. We invite you to visit us and experience the ultimate furniture shopping experience.
Poor Customer Service and Unacceptable Business Practices
Multiple reviewers have shared their extremely negative experiences with FCI London, citing poor customer service, extortionate practices, and a lack of professionalism. The company's owners and employees have been accused of lying, bullying, and prioritising their own interests over those of their customers.
One reviewer's family paid for goods in full, only to have the company withhold the items and demand additional charges of 74,000. The owner responded to a review with false claims, leading the reviewer to question the company's integrity. Another reviewer's partner was forced to remove a review and threatened with legal action for sharing their honest experience.
A third reviewer was promised a quote for furniture but never received it, leading them to lose interest in the company's products. They suspect that the company may have judged them as "not valuable" buyers and decided not to provide a quote.
Lack of Transparency and Trust
Reviewers have expressed frustration with the company's lack of transparency and failure to communicate clearly with customers. One reviewer was not informed of storage fees until after they had paid the balance, and another reviewer was forced to sign a waiver to allow the company to keep their dining table without receiving the goods they had paid for.
The company's responses to reviews have been met with skepticism, with one reviewer accusing the owner of lying and another reviewer stating that the company's priorities were clear, with a focus on profits over customer satisfaction.
