Transforming Spaces, Enhancing Lives
Welcome to House of Oak, your premier destination for high-quality oak furniture. Since 1983, we have been committed to providing our customers with an extensive range of stylish and durable furniture pieces for every room in the house. Our passion for oak furniture has driven us to create a vast collection of unique and functional designs that cater to diverse tastes and preferences.
Our Story
Our journey began with a simple yet ambitious goal: to provide exceptional oak furniture that not only enhances the aesthetic appeal of any room but also stands the test of time. Over the years, we have remained committed to this goal, constantly innovating and expanding our range to meet the evolving needs of our customers. Today, we take pride in being one of the leading oak furniture specialists in the UK, with a reputation for exceptional quality, outstanding customer service, and unbeatable prices.
Our Services
At House of Oak, we offer an extensive range of services to ensure that our customers have a seamless and enjoyable experience. From browsing our vast collection of oak furniture to receiving delivery and installation, our dedicated team is always available to assist you. We understand that every customer is unique, which is why we strive to provide personalized solutions tailored to individual needs and preferences.
Some of the services we offer include:
- Free Delivery and Returns: We offer free delivery and returns on all our products, ensuring that you can shop with confidence and peace of mind.
- 0% Finance: We provide 0% finance options to help make your purchase more affordable and convenient.
- 11 Floors Guarantee: We stand behind the quality of our products, which is why we offer an 11 floors guarantee on all our oak furniture pieces.
Our Mission
At House of Oak, our mission is to provide high-quality oak furniture that exceeds our customers' expectations. We strive to create a seamless shopping experience, backed by exceptional customer service, competitive pricing, and unparalleled product quality. Our goal is to build long-term relationships with our customers, providing them with the perfect blend of style, functionality, and value for money.
Overall Experience
The majority of customers have had a positive experience with House of Oak, praising the friendly and helpful staff, the wide range of high-quality furniture, and the excellent customer service.
Positive Comments
- Friendly and accommodating staff
- High-quality furniture made from the finest oak
- Beautiful and unique pieces available
- Good range of products to browse
- Excellent customer service
- Helpful delivery men
- Products are worth the wait
Negative Comments
- Delayed delivery and cancelled orders
- Poor communication about order status
- Issues with product quality (e.g. loose screws on bed frame)
Product Quality and Range
Customers have praised the quality of the furniture, with many describing it as "beautiful" and "well-made." The range of products available is also a highlight, with many customers appreciating the unique and unusual pieces on offer.
Customer Service
The customer service at House of Oak has been praised by many customers, with staff described as "friendly, " "helpful, " and "accommodating." The delivery men have also been praised for their politeness and helpfulness.
