Where bike enthusiasts find their perfect ride
Located in the heart of Newcastle, M&S Motorcycles has been a trusted name in the world of motorcycles, providing a comprehensive range of services, from sales of new and used motorcycles to after-sales care and maintenance. Established for many years, we have built a reputation for excellence, reliability, and exceptional customer service. Our team of dedicated professionals shares a passion for motorcycles and a commitment to delivering the best possible experience for our customers.
New and Used Motorcycles
At M&S Motorcycles, we offer an extensive range of new and used motorcycles from leading manufacturers, including BMW, Ducati, Honda, Kawasaki, Triumph, and Yamaha. Our showroom is a treasure trove of motorcycles for every taste and budget, from sleek sports bikes and powerful touring motorcycles to classic and vintage models. Our inventory is constantly updated, ensuring that we have the latest models and a wide selection of pre-owned motorcycles that meet the highest standards of quality and performance. We pride ourselves on offering competitive prices, flexible financing options, and a friendly, no-pressure sales approach.
Service Department and Factory-Trained Technicians
Our state-of-the-art service department is staffed by a team of factory-trained technicians, each of whom has undergone rigorous training and certification in the latest servicing technologies for Ducati, KTM, Triumph, Suzuki, Kawasaki, Honda, and Yamaha motorcycles. Our technicians have a wealth of experience and expertise in maintaining and repairing motorcycles, ensuring that your motorcycle is in safe hands while it is in our care. We believe in the importance of staying up-to-date with the latest technology, which is why we invest in ongoing training and access to the latest diagnostic and repair tools.
Our service department offers a comprehensive range of services, including routine maintenance, repairs, and customisations. We pride ourselves on our meticulous attention to detail and our commitment to providing exceptional service, from the initial diagnosis to the final inspection and handover. Our technicians take the time to understand your needs, provide expert advice, and keep you informed throughout the service process.
Fast Fit Services
In addition to our comprehensive service department, we also offer a Fast Fit service for those in need of quick repairs or maintenance. We understand that your motorcycle is an essential part of your life, which is why we strive to provide fast, efficient, and convenient services, including MOTs, tyre changes, brake replacements, and chain and sprocket installations. Our Fast Fit service is designed to minimise downtime, allowing you to get back on the road as quickly as possible.
Parts and Accessories
At M&S Motorcycles, we carry a vast inventory of parts and accessories for all makes and models of motorcycles. We are an authorised dealer for Suzuki, Kawasaki, and Ducati, and we also stock a wide range of aftermarket products from top brands such as Puig, Acerbis, Givi, Datatool, Datatag, Optimate, and Oxford. Whether you need engine parts, suspension components, or performance upgrades, we have you covered. Our knowledgeable parts team is always on hand to help you find the right part for your motorcycle and provide expert advice on installation and maintenance.
Classic Bikes and Restorations
At M&S Motorcycles, our passion for motorcycles extends beyond the latest models. We have a deep appreciation for the history and heritage of motorcycles, which is why we specialise in classic bikes and restorations. Our team of skilled technicians has years of experience in restoring classic motorcycles to their former glory, using original parts and authentic finishes. From minor repairs and cosmetic upgrades to complete ground-up restorations, we have the expertise and resources to bring your classic motorcycle back to life.
Aqua Blasting and Powder Coating
M&S Motorcycles is proud to offer professional aqua blasting and powder coating services for motorcycles and other applications. Our state-of-the-art equipment and skilled technicians ensure a flawless finish, enhancing the appearance and durability of your motorcycle. Whether you need to remove corrosion, refinish engine components, or customise your motorcycle's appearance, aqua blasting and powder coating provide an effective and long-lasting solution.
In conclusion, M&S Motorcycles is more than just a motorcycle dealership. We are a community of motorcycle enthusiasts, committed to providing exceptional service, expert advice, and a wide selection of products and services to meet all your motorcycling needs. From new and used motorcycle sales to servicing, parts, accessories, and restorations, we have you covered. We invite you to visit our showroom, meet our team, and experience the M&S Motorcycles difference for yourself.
Customer Service and Assistance
Customers praised the dealer's customer service, citing instances where staff went out of their way to assist them, such as fitting a new tyre within an hour, staying open late to fit a replacement battery, and providing helpful advice and guidance throughout the buying and servicing process.
Bike Range and Quality
The dealer's range of new and used bikes, including retro models, was commended by customers. The condition and quality of the bikes were also praised, with some customers expressing their satisfaction with the bikes they purchased.
Professionalism and Trust
Customers expressed their trust in the dealer, citing the professionalism and honesty of the staff. Some customers mentioned that they felt comfortable making a purchase without seeing the bike in person, due to the dealer's excellent communication and transparency.
Servicing and Repairs
The dealer's servicing and repair capabilities were praised by customers, who reported quick turnaround times, competitive pricing, and professional workmanship.
Negatives
One customer reported issues with their purchased bike, citing problems with belts and bearings that were not disclosed or addressed by the dealer. This customer advised others to exercise caution when buying and to ensure they have a full history of the bike.
