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ARTIC Building Services is a leading provider of technical and engineering solutions, specialising in Mechanical, Electrical, and Hard FM Plant. Established in 1998, our company has built a reputation for excellence, delivering services to a diverse range of clients across London and the Home Counties. Our expertise and unwavering commitment to quality have positioned us as a trusted partner for businesses in the High-End Commercial, Healthcare, and Higher Education sectors. Our long-standing relationships with clients are a testament to our dedication to providing exceptional service.
Our History
ARTIC Building Services was founded over two decades ago, and since then, we have consistently adhered to a structured growth plan. This strategy has allowed us to maintain exceptional service delivery throughout our expansion. Our growth has been underpinned by the employment of over 120 directly employed engineers, who bring a wealth of knowledge, skills, and experience to our clients' projects. These professionals provide services on a static, semi-residential, or mobile basis, ensuring that our clients receive the expertise they need, whenever they need it.
Market Leading Services
We pride ourselves on being at the forefront of the Hard FM industry. Our extensive experience, unique skills, and cutting-edge technologies enable us to deliver unrivaled value and peace of mind to our clients. Our operational area is focused on London and the Home Counties, allowing us to expertly cater to the needs of our clients within this region. Furthermore, our commitment to delivering high-quality services for Mechanical, Electrical, and HVAC systems is demonstrated by our robust quality control process and our ISO9001:2015 accreditation.
Guaranteed Quality of Work
At ARTIC Building Services, we are dedicated to ensuring the highest levels of service. Our security-cleared, fully trained engineers possess the expertise required to address reactive callouts, diagnose equipment faults, and implement remedial repairs. Additionally, our 24/7 helpdesk guarantees round-the-clock support for any breakdown or reactive callout, ensuring that our clients receive the assistance they need, day or night.
Testimonials
"I would like to say a massive thanks to Rebecca, Alice, Ben, and Lee for all their support over the last couple of weeks with all the problems we have had. Their response has been fantastic; I could not wish for a better team. I would also like to extend a special thanks to Grant who has been an enormous help to my team. Once again, I cannot say enough thanks to your excellent team." - King's College London
"The way your team have applied themselves and delivered over the past 18 months is second to none and this has only reinforced the relationship. It has also given me kudos as I brought you in, so thank you. I know that Peter and Danny are both new employees but whoever is doing the recruitment needs a huge pat on the back. They have been incredible. Technically, attitude, application are all top draw. They really are (after 1 month) the go-to guys on site." - Facilities Manager, Kings College London
Overall Experience
The reviews highlight a mixed experience with the company, Artic, with some customers expressing high praise while others share negative encounters.
Positive Experiences
Customers who had a favorable experience with Artic praised the company's helpfulness, professionalism, and ease of working with the staff. They appreciated the assistance provided by individual employees, such as Emily Glenny, Joel Garcia, and Bonnia Passfield, and commended the company's overall attitude.
Negative Experiences
On the other hand, some customers expressed disappointment and frustration with the company's approach to employee treatment and equipment quality. They reported that employees were not provided with the necessary tools or decent equipment, leading to concerns about safety and professionalism. The management was also criticized for their unprofessional behavior and toxic work environment.
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